Intouch Solutions - Good agency | Glassdoor
  1. Helpful (1)

    "Good agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Coordinator 
    Recommends
    Approves of CEO

    I have been working at Intouch Solutions full-time for less than a year

    Pros

    Great work life balence, good teamwork

    Cons

    On boarding is a bit unstructured

    Intouch Solutions2019-04-09
  1. Helpful (1)

    "Classic case of growing too quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Intouch Solutions full-time for more than 3 years

    Pros

    Some really great and knowledgeable people across all three offices. Outside of BD/Pitch teams, the work-life balance is quite good.

    Cons

    Recent push to reach $200 million in sales by 2020 has led to hiring several EVPs in all three offices. Most (if not all) of these folks are focused on BD and growth-- which is to be expected. But for some odd reason, they have all been charged with running the day-to-day of their specific departments-- which doesn't sound bad until you realize they have no practical knowledge of what they are selling. If you're fortunate...

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    Advice to Management

    Consolidate all those sales- and growth-oriented EVPs into a BD groups and let them do what they do best-- grow the business. Let your SVPs run their LOBs.

    Intouch Solutions2019-05-15
  2. Helpful (2)

    "A great agency with minor flaws - I regret leaving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Content Strategist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intouch Solutions full-time for more than a year

    Pros

    - Engaged company culture from the top down - Modern offices, good amenities - Above-average benefits for the agency world - Tons of incredibly smart, talented, and friendly people in all offices across all departments - The vibe: people really like working there. I haven't been there in more than two years so I can't say for certain that it's still the same, but InTouch does seem to inspire a loyalty in people...

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    Cons

    - Pharma work not always the most inspiring or creative - Extremely rapid growth created communications silos and uneven resourcing; some teams twiddling their thumbs, others swamped.

    Advice to Management

    Keep your eyes on the happiness and career tracts of your existing employees. Don't be so obsessed with growth that you lose track of that.

    Intouch Solutions2019-04-24

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