Intrado - Mind Numbing | Glassdoor
  1. "Mind Numbing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Niles, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Intrado full-time for more than 3 years

    Pros

    Its relatively easy pay. Coworkers are usually nice. Very flexible schedule. If you want overtime you can have as much as you want. If you know how to work the system you can call off a lot and not get in trouble.

    Cons

    Customers are always angry and yelling. The job is the same day in and day out which is mind numbing and burned me out. Don't get a lot of breaks. No paid lunch. Management for the most part is crap and doesn't know how to run a company. They DO NOT care about you or the other employees. Its difficult to go up in the company and if you aren't best friends with management you won't get promoted. Your degree means... nothing here.

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    Advice to Management

    Learn to care for your employees. Talk with them. Get to know them. And stop hiring idiots.

    Intrado2014-07-11
  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Conferencing Agent in West Point, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intrado part-time for more than 3 years

    Pros

    I enjoy the working from home. I choose when I want to work and for how long.

    Cons

    Sometimes the hours offered are very low.

    Advice to Management

    Make sure communication is spot on in ever department.

    Intrado2019-07-23
  2. "Great Opportunities"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Sales 

    I have been working at Intrado full-time

    Pros

    This isnt a call center, you have your own flexibility but are expected to meet goals set by management

    Cons

    Lots of changes, a bit unorganized at the moment

    Advice to Management

    There are people that are unhappy about changes and people that are willing to work through them and see those changes as a good thing. Use the people who are positive

    Intrado2019-10-18

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