Intrepid Travel - Travel with them, don't work for them | Glassdoor
  1. "Travel with them, don't work for them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Adventure Consultant (Sales) in Petaluma, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Intrepid Travel full-time for more than 2 years

    Pros

    - High energy, passionate co-workers - Travel Benefits - The Intrepid Foundation does a lot of good in the world - New North American regional director gives me hope that some of the cons below will be improved upon

    Cons

    - Very little room for growth in the company if you aren't in Melbourne office. Even those willing to move to another continent will move laterally in their career (at least those in sales roles) - Extremely high stress. My last few months in the US office (which is now closed) saw all of us clocking about two hours of overtime per night and still not hitting the extremely high sales targets - High-level growth is prioritized...

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    Advice to Management

    - Take constructive criticism as an opportunity to grow - It's great to have friends at work, but please work to make sure that clique membership is not a requirement for professional opportunities to grow int he company - Sales teams work their butts off for very low pay, please recognize them for the work they do - Intrepid got skilled staff for not being a call center, you'll keep those staff by not becoming one

    Intrepid Travel2019-01-28

Other Employee Reviews

  1. "Excellent Company leading the way in the travel industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Private Groups Coordinator in Petaluma, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intrepid Travel full-time for more than 4 years

    Pros

    I loved working at Intrepid Travel and being a part of the Intrepid Group. I stared with the company as a tour leader and eventually ended up in Custom Groups Sales. The passion everyone has in the company is amazing and their commitment to Responsible Travel is excellent. The people I worked with across all continents were amazing and Intrepid just has some of the best people ever!

    Cons

    Limited growth opportunities if you do not reside in the UK or Australia. The company is changing this slowly but the closure of their USA office means it will be difficult for US residents to progress with the company.

    Advice to Management

    Overall, keep up the good work! Intrepid Group is an amazing company delivering an awesome product, and doing amazing things in the travel world.

    Intrepid Travel2018-12-10
  2. "Company That Does Not Know Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - North American Sales Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intrepid Travel full-time for more than 4 years

    Pros

    Getting a paycheck to pay the bills.

    Cons

    They don't know how to treat customers (external and internal). Company culture has no sensitivity to consumers. Very disappointing after having met one of the co-founders.

    Advice to Management

    You should continue to learn and remember what customer service is, even if your company has been around for so long.

    Intrepid Travel2018-07-16

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