- Current Employee, more than 3 years★★★★★
Good companyFeb 12, 2014 - Finance in Mountain View, CARecommendCEO ApprovalBusiness Outlook
Intuit values employees and you see that in day-to-day actions. A very caring company that pays well and offers fantastic "total rewards" including fitness reimbursement, heavily discounted healthy lunches, and generous bonus packages.
Very much a powerpoint culture. Too internal focused and not enough on the external marketContinue reading
- Current Employee★★★★★Oct 3, 2022 - DEI ManagerRecommendCEO ApprovalBusiness Outlook
- RSUs - Work life balance - Competitive pay
- Lots of gatekeeping - Most people are unqualified for their roles
- Former Employee, less than 1 year★★★★★Sep 13, 2022 - Tax Prep AssistantRecommendCEO ApprovalBusiness Outlook
Flexible Schedule. You have to fill out your schedule in advance but as more hours open up during the season, schedule can be adjusted to pick up more hours or trade days. When times are slow, they offer voluntary time off (VTO) which was great on days when I just needed a break. I had a death in the family and management was very accommodating. Great incentives and bonus at end of the year! It's a remote job but I always felt very inclusive and not alone like some previous remote jobs I've had in the past. Customers are awesome. I believe I only encountered two throughout the season who were tough to please. One was an elderly gentleman that was very very frustrated because he couldn't upload docs. Our call lasted about an hour and 45 mins but the leads and everyone else undestood and didn't penalize for it. Love this company and position! They also offer paid training to become an Enrolled Agent to further your career.
Metrics for QoS can be hard, especially given the super long call sheet that TPAs are required to use.Continue reading