Intuit - As seasonal Tax Advisor - Be flexible or go crazy | Glassdoor
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Helpful (4)

"As seasonal Tax Advisor - Be flexible or go crazy"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Seasonal Tax Advisor Specialist in Mountain View, CA
Current Employee - Seasonal Tax Advisor Specialist in Mountain View, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Intuit full-time (More than a year)

Pros

Absolutely love the work. Need to be able to adapt quickly to changing computer programs, changing policies and have a great desire to resolve customer issues - whether they are tax, how to use the computer, or pricing. Each customer is unique. Decent pay, though only small bump in hourly wage year to year. So negotiate well when you are first hired. Receive annual bonus based mostly on customer survey results - if you can "delight" the customer, it can really pay off. 401k with company match even though seasonal employee. If you are 55 or better, match is fully vested immediately. All work is done remotely from your own home.

Cons

Hiring and rehiring process leaves you hanging for quite a while. Usually don't know until last minute that you are being rehired and then it is very quick. When being hired/rehired you are able to pick from whatever shifts are available (open daily 5am-9pm Pacific during tax season). Choose wisely. Those are your days/times for entire season. No real flexibility from that schedule. Must supply your own computer, modem, internet service. If yours aren't the greatest, it will slow you down and drive you crazy. Since we are seasonal and work from home IT isn't very willing to help troubleshoot issues when they happen and they will. Helps if you are not only a Tax specialist, but also a computer specialist.

Advice to Management

Would be really nice if rehire process could be done a little earlier - keep at least the best of the seasonal employees in the loop of how/when they should expect to be contacted and rehired. Very tough when you are told in August "we will be in touch shortly" and then don't hear anything more until November. Then want us to start working 3 weeks later. We do have lives and want to be able to plan.

Other Employee Reviews for Intuit

  1. "Senior sftr eng"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Woodland Hills, CA
    Former Employee - Senior Software Engineer in Woodland Hills, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Intuit full-time (Less than a year)

    Pros

    Company perks and parties, optional bonus and stock options, good benefits

    Cons

    Boring, too many levels, hard to get up the ladder

    Advice to Management

    Flatten the hierarchy, create challenges


  2. "software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Mountain View, CA
    Current Employee - Staff Software Engineer in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuit full-time (Less than a year)

    Pros

    great with respect to values and culture

    Cons

    net benefits and time off are less

There are newer employer reviews for Intuit
There are newer employer reviews for Intuit

See Most Recent

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