Invent Now - Overall, not a bad place to work | Glassdoor
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There are newer employer reviews for Invent Now

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"Overall, not a bad place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Associate in North Canton, OH
Former Employee - Customer Service Associate in North Canton, OH

Pros

I did not work for Invent Now Kids for very long in order to give a fair and balanced judgment, but overall it was not a bad experience. As far as a customer service job is concerned, it could have been much worse. Most people were calling to report positive experiences and the vast majority of those requesting refunds were for personal reasons, and not because of any ill-will towards the company. The work environment is laid-back, fun, and fosters a good sense of community.

Cons

Long days with a similar task all day long, can be repetitive and boring without much opportunity for new tasks. Management had a bad habit of playing favorites at times.

Advice to Management

Give employees more meaningful responsibilities to round out the day, and try more constructive and empathetic approaches to criticism

Other Employee Reviews for Invent Now

  1. "Customer Relations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Marketing Specialist in North Canton, OH
    Former Employee - Retail Marketing Specialist in North Canton, OH
    Recommends

    I worked at Invent Now part-time (Less than a year)

    Pros

    Very manageable position. Got along with my coworkers very well. Friendly environment.

    Cons

    Very tedious. Very rarely felt challenged.


  2. Helpful (5)

    "Sales Support Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    No one was physically harmed. Emotionally...now that is a different story.

    Cons

    A management regime change during my employment altered the chemistry drastically within the sales department. I believe the change is one of many to come, as the sales department, and it's functions and role, begin to change within the company. The term "Cleaning House" is whispered frequently, creating an air of anxiety and mistrust for upper management.
    At first glance, this company seems to encourage free thought and creativity, which is rare in a corporate atmosphere. It is a young staff of college graduate underlings, and because of this, you would think that would cause a problem for the company culture, hiring a slew of millennials with youthful impulses. However, the problem with professionalism exists at the very top. Comments from management about how their staff dress, who they are sleeping with, petty gossip etc. It's kind of sad, because the company, itself, does good work.

    Advice to Management

    Your zipper is down and your office walls are thin - Your staff can see and hear everything.

There are newer employer reviews for Invent Now
There are newer employer reviews for Invent Now

See Most Recent

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