Employee Review
- Former Employee, more than 5 years★★★★★
Great start to a career, but plateau after a few years
Nov 2, 2016 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
This is a great place to begin your career and pick a lot of knowledge up quickly. The people are wonderful, very intelligent and social. You will build many valuable relationships.
Cons
Once you advance a couple levels, there is a very long plateau even if you're a high performer. There is not an even distribution of work - too much placed on strong employees' plates and working very long hours is common if you're on the client service side.
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Other Employee Reviews
- Current Employee, more than 1 year★★★★★
Pros
Flexible work schedule Remote work Growth support
Cons
Disorganized management has led to inconsistent results
- Current Contractor, more than 8 years★★★★★
Independent Editor Declines Perfectly Performed Shops Which Results in Non-Payment
Mar 26, 2023 - Mystery Shopper in New York, NYRecommendCEO ApprovalBusiness OutlookPros
The IPSOS independent editors, who edit the shops, sometimes clueless and it looks like they are having the cognitive problems. They simply can misinterpret the guidelines or do not remember it. I am struggling with one such editor currently., other editors are good. The Independent Editor Michael Davis has declined a few of my shops after completly misinterpreting the performed mystery shops guidelines. As a result I did not get paid for the perfectly performed assignments. Sometime ago, he was asking me to upload the phone company bill despite according the guidelines the shopper had to impersonate the company's customer and could not have the real bill. Another time he declined a shop, claiming that the company was not listed online as the functioning company and I should not visit it. When I provided him a screen shot showing that the company was listed on Mapquest, he changed the subject and started talking about its hours of operation that were not listed. He is confusing everything, logic is missing. The shop still was not paid. Recently Michael Davis declined another my perfectly performed shop because I gave a tip $2 after making a required purchade in a restaurant below $10, as the guidelines requested. If an editor cannot comprehend or remember the simple guidelines, if he cannot be logical and analyze information, there always will be mess. It is bad and sad. IPSOS should look for professional people, I believe.
Cons
Everything could get messy with an Independent Editor, who does not read, does not understand or does not remember the guidelines. He can decline your shop and all your time and good work would be wasted, you won't get paid.
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