J. C. Penney - Customer Service Associate | Glassdoor
There are newer employer reviews for J. C. Penney
There are newer employer reviews for J. C. Penney

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Helpful (3)

"Customer Service Associate"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Roanoke, VA
Former Employee - Sales Associate in Roanoke, VA
Recommends
Negative Outlook
Disapproves of CEO

I worked at J. C. Penney part-time (More than 8 years)

Pros

G.R.E.A.T. training, great customers, clean store and good merchandise.

Cons

After years of very, very hard work, I was let go and the lazy, always late or absent people stayed. HUH??? Hello???
Thanks for ruining my financial future Ron Johnson.

Advice to Management

Get a backbone.

Other Employee Reviews for J. C. Penney

  1. Helpful (1)

    "I enjoyed my experience at JC Penney and was treated like family."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in DeRidder, LA
    Former Employee - Associate in DeRidder, LA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at J. C. Penney part-time (More than a year)

    Pros

    The benefits and discounts are probably the best thing about working for this company.

    Cons

    There is a lack of communication between management and associates.


  2. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Keller, TX
    Former Employee - Sales Associate in Keller, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at J. C. Penney full-time (More than 3 years)

    Pros

    the workers the guests and i loved working at the register the work was very fast paced except sometimes the days were a bit draggy but for the most part i loved the work experiences i gained from jc penney. i would go back and work if they asked

    Cons

    i did not like the managers they acted as though they were sent from god they would never help on the sales floor never try to please a guest they were just there to get a pay check waste the associates time

    Advice to Management

    care for your associate's

There are newer employer reviews for J. C. Penney
There are newer employer reviews for J. C. Penney

See Most Recent

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