J. C. Penney - Just...okay | Glassdoor
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There are newer employer reviews for J. C. Penney

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"Just...okay"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Specialist in Huntsville, AL
Former Employee - Customer Service Specialist in Huntsville, AL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at J. C. Penney full-time (More than a year)

Pros

Easy job. Very low-key environment since most stores were closing during my time working there. Not a lot of people shopped there due to change in company leadership and the whole "coupon fiasco". So generally a pretty easy job. There were credit goals, but no penalty for not reaching them. So need to worry.

Cons

Compensation was a little low to me. We didn't really get raises. Unless you were a top performer. You could be a horrible/lazy employee, but as long as you were getting customers to sign up for credit cards nothing else matters. So the employees that did all of the work as far as maintaining the store were pretty much invisible.

Advice to Management

Find ways to reward hard-workers, even if they don't FORCE customers to get credit cards.

Other Employee Reviews for J. C. Penney

  1. "Is a good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Is a good company to work in because is very flexible in hours. Good for extra money. Especially if you are a college student.

    Cons

    The hourly rate is horrible for someone who has a family (spouse and kids). Also some associates that been with the company for more than two years think they are the boss of the new comers when they have no leadership position. Complaints have been made. Hopefully it gets resolve.


  2. "Pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fine Jewelry Expert
    Current Employee - Fine Jewelry Expert
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (More than 5 years)

    Pros

    They close at 9 feed us Christmas dinner.

    Cons

    Mgmt clicky supervisor never there to help. So much pressure little pay.

    Advice to Management

    More.training you try getting iCaps your self. It's not easy.supervisor should help more she's never there. Never helps with sales expects us to train and never helps a customer if I'm alone and I need help.

There are newer employer reviews for J. C. Penney
There are newer employer reviews for J. C. Penney

See Most Recent

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