J. Crew - Good | Glassdoor
There are newer employer reviews for J. Crew
There are newer employer reviews for J. Crew

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"Good"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in New York, NY
Current Employee - Sales Associate in New York, NY
Approves of CEO

Pros

The work environment was very energetic and great. Also, there were excellent discounts that I took advantage of many times.

Cons

For me, a major con was the lack of room for growth. I made it clear during interview that I was seeking long term growth. After several years, nothing but a small raise.

Advice to Management

The management of J Crew is great at motivating and leading the group. However, they seem to not care much about the employees.

Other Employee Reviews for J. Crew

  1. Helpful (1)

    "Satisfied as a temporary position."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Planner- Freelancer in New York, NY
    Current Employee - Assistant Planner- Freelancer in New York, NY
    Approves of CEO

    Pros

    J. Crew is a great company with hard working employees that pull out results and drives you to work at your best.

    Cons

    There isn't much positive reinforcement or training given by the department which can be difficult for new hires and constant contractors who come in & out.

    Advice to Management

    It would be a good idea to provide a more structured training program for new hires and contracts. In addition, there should be some positive reinforcement to encourage and provide validation to the employees so they know they are doing a good job.


  2. Helpful (3)

    "J.Crew is a great place to expand ones product knowledge and to gain experience in the retail field."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Approves of CEO

    Pros

    Your co-workers are generally friendly. Most are very down-to-earth and understand that everyone is working towards a common goal. If you work at a larger store, getting the time off that you need can be quite easy. The managerial staff is generally quite knowledgeable and willing to explain. Some of the personal shoppers are completely consumed with the world of J.Crew, this is rather refreshing and provides a positive working environment. If you're working full time at J.Crew, the benefits can be quite helpful - full time employees receive on average 20 payed days off a year and health/dental care plans are offered at a discounted price. Finally, the associate discount might just be the biggest plus. Employees receive 30% off regularly priced items, 50% off sale item, 5 wear-to-work items a month at 50% off, and there is also "The 60's List" - a list with various items (both in store and online at 60-75% off).

    Cons

    Competition when selling is never a fun thing. Some of the associates are very serious about their daily goals and will stop at nothing to get there. I, personally have never been involved in an elevated situation selling-wise, but I have definitely witnessed many. The dress code can be quite ridiculous. Employees are required to wear a "third piece" when wearing jeans. This "third piece" is a jacket or cardigan. This can be a nuisance while working in the southern California area (yes, the weather is usually nice, but we all have those days...). The store can get very hot and forcing employees to wear layer upon layer of clothing is borderline cruel. Another downside is the scheduling. If you work at a small J.Crew location it can be virtually impossible to get a shift covered. I've also encountered some favoritism at my J.Crew. The managers tend to become close with the personal shoppers, you can't blame them, they are both full time positions and therefore spend a lot of time together by default. The only bothersome thing about this is favoritism when faced with making the schedule. Personal shoppers, or just well-liked employees, will receive prime selling shifts while everyone else is left with closing shifts. Finally, the commission system is not all it's cracked up to be. Unless you are selling MASSIVE amounts of product per day, you won't see much difference at all in your weekly paycheck.

    Advice to Management

    The managers at J.Crew are all quite experienced in the retail field. In my almost five year employment period at J.Crew, I have never met a manager that I haven't liked. Managers are extremely well-versed on product, conduct and procedures. The only advice that I could offer would to be a little more understanding when it comes to selling. To compare a part time sales associates to a full time Personal Shopper is unreasonable and unfair. The associates, most of them any way, try very hard to make their goals and sell the product that they themselves truly love - please try and give them the benefit of the doubt.

There are newer employer reviews for J. Crew
There are newer employer reviews for J. Crew

See Most Recent

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