J. Crew - JCrew is a very customer centric company, and values their employees. | Glassdoor
Pros
Cons
  • "At the time I worked there you had on-call shifts, which could be a bit irritating" (in 81 reviews)

  • "My biggest issue with being part time were the "on call" shifts" (in 80 reviews)

Employee Review

Employee Review

"JCrew is a very customer centric company, and values their employees."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate Manager in Texas City, TX
Current Employee - Associate Manager in Texas City, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at J. Crew full-time (More than 3 years)

Pros

There is s great work-life balance here, and they are always tying to improve both the customer and employee experience. Your ideas will be valued and you can communicate with corporate freely.

Cons

This is still a growing company and operations need a little improvement. Payroll can be tight, as with any retail company these days.

Other Employee Reviews

Other Employee Reviews

  1. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew part-time

    Pros

    Great discount
    Fun but organized working environment

    Cons

    Customers sometimes demand too much discount because promos are always changing


  2. "Sales associate perspective"

    StarStarStarStarStar
    Current Employee - Sales Associate in New Brunswick, NJ
    Current Employee - Sales Associate in New Brunswick, NJ

    I have been working at J. Crew part-time (More than a year)

    Pros

    Great jewelry, 30% employee discount, helpful managers teach you what you need to know.

    Cons

    They want you to care about selling credit cards but there are rarely incentives to sell them. Upper level corporate people want things to look a certain way but do not seem to realize the difficulty of maintaining displays in particular ways when dealing with customers.

    Advice to Management

    Corporate level should communicate more with store level managers to determine what managers see as challenges to implementing their suggestions. Upper level managers should ask lower workers' opinions on the clothing because some designs and patterns are just not cute.

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