J Hilburn - Personal Stylist | Glassdoor
  1. "Personal Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Personal Stylist in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J Hilburn

    Pros

    Freedom to create my own schedule. Beautifully made product. Wonderful support from corporate. Build my own clientele.

    Cons

    If you aren't self-motivated, this may not be the opportunity for you.

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    J Hilburn2017-01-15

Other Employee Reviews

  1. Helpful (2)

    "Amazing Part Time Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Stylist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J Hilburn part-time for more than a year

    Pros

    Limitless growth, excellent training and mentorship.

    Cons

    You get out of it what you put in, but there is so much opportunity.

    J Hilburn2019-05-07
  2. Helpful (1)

    "The Most Dysfunctional Company I Have Ever Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Stylist Communications Specialist in Dallas, TX
    Negative Outlook
    No opinion of CEO

    I worked at J Hilburn for less than a year

    Pros

    • Snacks • Great Stylist Care/Fit Advice team members who really value and care about the stylists.

    Cons

    Originally, I believed the biggest challenge at J.Hilburn would stem from lack of company training. However, I quickly realized that office politics, unsuitable work environment, constant turnovers, and unaligned leadership would prove to be bigger obstacles. • Job Duties: The role I was hired for is not what I did durning my time at J.Hilburn. This role is primarily editing and sending emails on a daily basis, Sending out text messages, filming company videos and editing them, and attending baseless meetings with no goals nor agenda. • Low Company Morale: I witnessed on numerous occasions executive leaders speak inappropriately of the Stylists who keep this business alive. This behavior made it increasingly difficult to continue to assist in company communications of “gratitude” for stylists efforts knowing the real feelings of some leadership members. Executive mentality of stylists is a major contribution to the dismantled work environment and low company morale experienced across all employees. • Work Environment: There is absolutely no culture within the company, toxic work environment, infantile employees who play nerf guns on the floor while other employees are trying to work their day-to-day task, and incompetent leadership. • Opportunities for Growth: The name of the game is favoritism. Stylist Care team members with the longest tenure have been constantly overlooked for career advancement. Yet, promotions are handed out left and right to those who I have no idea to this day what they do all day. • Turnover: Employees of years are dropping left and right. This company is now on its 3rd CEO and 2 COO. I could share more for the purposes of management advice but I have little faith that the information gathered will be compiled to formulate a retention strategy. I refused to experience nor witness any form of disrespect or maltreatment, particularly from individuals whose only credibility resides in their job title as opposed to demonstrated excellence and leadership. I’m positive my experience isn’t an anomaly.

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    J Hilburn2019-11-15

    J Hilburn Response

    November 20, 2019HR Director

    Thank you for your feedback. J.Hilburn is built on a culture that is evolving, dynamic and collaborative. True, we have experienced change in upper management over the last year. Due to the changing landscape of retail, J.Hilburn is evolving to meet the needs of our Stylists and Clients so that everyone associated with the organization can thrive. Currently we have an experienced management team with an average of 25+ years experience in retail management and operations. This experienced management team is poised to lead us into the future and create growth. J.Hilburn has a fast-paced environment, therefore meetings are important to ensure we are communicating and everyone gains an understanding of the needs of our Stylists and Clients. Meetings are designed to be collaborative, establish priorities and set timelines, thus active participation is critical to the success of these meetings and ensuring we meet the needs of our Stylists and clients. Additionally, as we grow and business needs change, so do the roles we each play. This is an opportunity for individuals to expand their knowledge, challenge themselves, learn new skills and grow professionally. Because we are a small company, successful employees must juggle concurrent projects, flex with the needs of the business, are proactive with a positive attitude and communicate clearly with their managers and team members. Promotions are awarded based on merit and performance. Additionally, the company fosters an environment of mutual respect between our home office employees and Stylists. We continue to work on strengthening that bridge through a culture of seeking to understand and coming from a place of positive intent. We understand that J.Hilburn’s dynamic and fast-paced culture may not be a fit for everyone. At the end of the day we want everyone to find work that fulfills them and we are sorry that you didn’t find that here. We thank you for your service and wish you the best in your future endeavors.

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