JAB Broadband - Overall ok place to work when one needs money, but not a long term position. | Glassdoor
There are newer employer reviews for JAB Broadband
There are newer employer reviews for JAB Broadband

See Most Recent

Helpful (2)

"Overall ok place to work when one needs money, but not a long term position."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support
Former Employee - Technical Support

Pros

Easy Work
free internet after 90 days

Cons

repetitive
no guidance
pay was not the best but then again the work was not that hard

Advice to Management

Should take the time to outline job responsibilities so good decisions can be made to new comers.

Other Employee Reviews for JAB Broadband

  1. "Cool place to get a start in broadband."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Loveland, CO
    Current Employee - Customer Service Representative in Loveland, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JAB Broadband full-time

    Pros

    Opportunity for eager people!, you will get recognized here for your work.

    Cons

    There's a lot of grey you got to fill in. Too many times a day I have too ask a specific question that gets a "iffie" response.

    Advice to Management

    Please don't dock me for adherence of phone call handle time. I know that the more time I spend on a person's call is time on hold for the next caller, but consider the impact of word of mouth by addressing all the customers needs.


  2. Helpful (1)

    "PC & Nwtwork Technical Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place to act as a stepping stone into a PC / Networking support role. They use common lower end networking gear that is easy to setup and use. You can learn a lot on PC repair and trouble shooting.

    Cons

    Poor internet product quality and a lack of investment drove me out. If you enjoy getting yelled at over and over and over again for the same issues even though you have escalated the root cause to management numerous times, this is the place for you. Even though I got free service as a employee, I still used a 3rd party due to the horrible service we provided.

    Advice to Management

    Invest in real networking gear, upgrade and expand your peering providers. Provide the level of service and speed your customers bought. Stop lying to your customers, they are leaving in droves as soon as a alternate provider in the area is available to them.


There are newer employer reviews for JAB Broadband
There are newer employer reviews for JAB Broadband

See Most Recent

Work at JAB Broadband? Share Your Experiences

JAB Broadband
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or