JEA - JEA | Glassdoor
There are newer employer reviews for JEA
There are newer employer reviews for JEA

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"JEA"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Electrical Engineer in Jacksonville, FL
Current Employee - Electrical Engineer in Jacksonville, FL
Recommends
Positive Outlook
Approves of CEO

I have been working at JEA full-time (More than 5 years)

Pros

Very family oriented atmosphere with an excellent pension plan. Easy to balance out life and work due to the flexible hours. A lot of good people who look to work there their entire career. Not too stressful as long as you do your job. Excellent place to work for.

Cons

May take a while for a raises and promotions. People hired from the outside may be brought in at a higher pay than someone whose been there a lot longer with a lot more experience.

Advice to Management

For some managers - Do not micromanage your employees. Treat them as professionals giving them the benefit of the doubt to be able to produce at their position.

Other Employee Reviews for JEA

  1. "Good place to work as long as you are not in any management position after Oct 2012."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Line Management in Jacksonville, FL
    Former Employee - Front Line Management in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook

    I worked at JEA full-time (More than 10 years)

    Pros

    Great rank and file staff, very competent and really care about providing effective and efficient service to the customers. Fair pay and benefits. A year ago, my review would have been much more positive so I hope things improve for the employees and customers.

    Cons

    The new executive leadership team has made some questionable decisions that may create an atmosphere that will bring very high rates to the customers. It does not appear that the top executive leadership team understands the core business or what it takes to lead the business. The most qualified leaders are ignored or removed and management jobs are not competitively filled so advancement is very difficult.

    Advice to Management

    The appointed board should thoroughly review the leadership’s direction and pay attention to the company metrics. The company operational metrics will continue to slip unless there are some immidiate changes.


  2. "Well Recognized as a top employer and always in the media"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Consultant Call Center in Jacksonville, FL
    Former Employee - Customer Care Consultant Call Center in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JEA full-time (More than 5 years)

    Pros

    Stability as an employer,
    Union protection,
    Job promotions exist,
    Recognized by local citizens as a good paying employer,
    Once hired there are years of internal professional development,
    Easy to build your credit locally after becoming an employee,
    Often given opportunities as a fulltime employee to increase certifications and licenses in your specific field, at the company’s expense,
    A tuition reimbursement program available for permanent employees at the company’s expense.

    Cons

    Internal and external political challenges as a government organization
    The multiple unions often make it easier on the employees to say certain job duties are not in their job requirements
    Who you eat lunch with often defines who gets promoted
    A strict chain of command and division between management and non-management in organizational communications
    The annual workplace survey (internal tool) carries much weight in how management is evaluated
    Diversity in hiring locals lacks when contracting companies (on the property) are allowed to hire temp employees who often become JEA permanent employees
    Bonuses are distributed from set pools different for management and non-management
    Certain employees in the call center tend to be treated as “field slaves”
    Hurricane season requires all hands on deck…

    Advice to Management

    Work in tandem with the JEA Board to improve the community JEA serves to become the best utility provider in the country
    Management and employees take your blinders off. Recognize that the organization provides a service to the community and the community is not providing a service to JEA management and employees vis-a-vis $$$.

There are newer employer reviews for JEA
There are newer employer reviews for JEA

See Most Recent

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