JK Harris & Company - Good Work - Bad Management | Glassdoor
There are newer employer reviews for JK Harris & Company
There are newer employer reviews for JK Harris & Company

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"Good Work - Bad Management"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Licensed Taxpayer Representative in Goose Creek, SC
Current Employee - Licensed Taxpayer Representative in Goose Creek, SC
Doesn't Recommend

Pros

The premise behind a tax resolution firm is solid.
The desire to help those who have gotten into a difficult financial situation is admirable

Cons

Management is more concerned in the sales aspects then in the best resolution for a client. The focus is on doing enough work to show that a contract has been satisfied. No consideration is given to what is the best overall course of action for a client. Management also micromanages those who do not need day to day attention. Focus is on numbers and spreadsheets and no time is taken to determine what actual work is being done. A bonus structure is in place that is virtually impossible to reach. On the rare occasion that a goal is reached management places an even more unrealistic goal in place. Management does not think more than one step ahead, more attention needs to be placed on the big picture.

Advice to Management

Look at the people who are working and not just the numbers on a spreadsheet. Customer service is based on more than just a fuzzy feeling through the process. The quality of the result is as important as obtaining a result

Other Employee Reviews for JK Harris & Company

  1. "Interesting, to say the least."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer
    Former Employee - Tax Preparer
    Doesn't Recommend

    Pros

    Monthly bonus was a great reason!

    Cons

    That place was a mess!

    Advice to Management

    Respect & Experience!


  2. "A Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    A Great place to work

    Cons

    The case loads are too large.

    Advice to Management

    They need to hire more people.

There are newer employer reviews for JK Harris & Company
There are newer employer reviews for JK Harris & Company

See Most Recent

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