Jack Henry & Associates - Very disorganized, no one wants to make decisions | Glassdoor
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There are newer employer reviews for Jack Henry & Associates

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Helpful (6)

"Very disorganized, no one wants to make decisions"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Senior Software Engineer in Overland Park, KS
Current Contractor - Senior Software Engineer in Overland Park, KS
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Jack Henry & Associates as a contractor (Less than a year)

Pros

Reasonable pay rate. If you are looking for a place that does not require much effort you found it.

Cons

Managers are not technical, ask the same questions repeatedly. Developers are given poor equipment making it hard to be productive. Decisions are either not made or are based on old web based decisions that should not move forward. Too few people in power with no checks and balances. Misuse of Agile development processes, just add up people and hours and pretend they will all work on any part of it. Treating programmers and QA as plug-n-play people. Not training people just tossing C# developers at Objective C and hoping for the best.

The company is solid and makes money but they could make a ton more if it ran with any sort of efficiency. Too many working from home are not productive and know how to play the system. Since the managers work from home too not much thought is given to any of it.

Basically frozen in time.

Advice to Management

Resilo the company. Move QA and business decisions with the programming group. Cut back on working from home. Learn true Agile processes. Upgrade developer equipment. Take a hard look at the direction the company is taking instead of just riding the wave of monthly income.

Other Employee Reviews for Jack Henry & Associates

  1. Helpful (5)

    "Run, Don't walk, to the nearest exit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IS ASP Operations Senior Network Administrator in Lenexa, KS
    Former Employee - IS ASP Operations Senior Network Administrator in Lenexa, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jack Henry & Associates full-time (Less than a year)

    Pros

    Some folks have been there forever at other locations. Always heard good things, may be a great company out side of Kansas.

    Cons

    Disorganized, work long hours and it's expected on a regular basis. Lots of people leaving in multiple groups in Kansas. Some managers shouldn't be there in management. Manager ruled by intimidation.

    Advice to Management

    Get your group managers under control, they are a liability to you from a legal stand point.


  2. "Current Employee of Symitar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer in San Diego, CA
    Current Employee - Programmer in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Casual atmosphere. People are mostly nice to work with and are knowledgeable.

    Cons

    Lack of current documents ("How to"). Department tends to staff their units very lean in that in units where there's 7/24 support, there's only one person on that shift and when he/she's on vacation, the people on the other shifts must cover, creating a big disruption. No formal in-house training is available.

    Advice to Management

    Unfortunately, management is the problem. Most of the managers came from other credit unions and really have no computer/systems background. They don't know how to lead let alone build a working unit/team.

There are newer employer reviews for Jack Henry & Associates
There are newer employer reviews for Jack Henry & Associates

See Most Recent

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