Jenny Craig - Demoralizing Environment and Ultimately Disappointing Experience | Glassdoor
There are newer employer reviews for Jenny Craig
There are newer employer reviews for Jenny Craig

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Helpful (5)

"Demoralizing Environment and Ultimately Disappointing Experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Jenny Craig full-time (More than 3 years)

Pros

Clean work environment, friendships, a few inspiring clients, half off food, working as a team

Cons

Too many (unimportant) operational pieces to keep track of. You are always made to feel that something is falling through the cracks.

Technology is extremely outdated.

Pay below Centre Director level is appalling for the amount of tasks and responsibilities, and to be the main point of contact for the clients.

High employee turnover rate due to low wages, unrealistic performance expectations, and feeling unappreciated and under valued by the company.

Upper management comes across as arrogant, smug, and secretive. The employees do not view them as having integrity.

Marketing: We were expected to grow the business, but had only 1-2 new clients per month.

Advice to Management

Improve Marketing!

Increase Compensation! Good luck retaining qualified, dedicated, loyal employees, especially consultants, at the current pay rate.

Increase Transparency! Your employees are not idiots, but you treat them as such. Train your management team to act with integrity. You have an extremely negative corporate culture.

Take a long, hard look in the mirror to see that you are responsible for so many of the issues leading to the decline of the business. With so many unflattering employee and client reviews online, the internet and social media will contribute to the decline (demise?) of Jenny Craig if changes are not made.

Other Employee Reviews for Jenny Craig

  1. Helpful (6)

    "Terrible Pay. Demoralizing work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jenny Craig full-time

    Pros

    -Helping people change their lives
    -Meeting some really great and interesting people
    -Working with others who really wantto help people
    -Great/Healthy way to lose weight when the program is followed

    Cons

    -Poverty level pay
    -No support from corporate
    -Terrible communication from the company
    -Demoralizing to not be able to help people like we should be able to
    -Constant phone work (almost cold calling past clients)
    -Too expensive to keep clients long term
    -Long hours/not enough time off

    The company is one of the worst paying, and least supportive ( to it's employees) that I have every worked for. I , and others, have to have a second job to simply be able to pay rent and eat. We provide therapy to clients who don't have the money to pay a professional psychiatrist. You are a cheerleader, a confidant, a shoulder to cry on, and a therapist all for almost no pay. The commission scale is a joke, and doesn't reward you for actually getting client to their goal weight. The emotional weigh down from taking on all of your clients problems is crushing. When you don't have a client in center, you are calling from lists of people who have quit the program. Most of the live calls bring hostility from the former clients, and you're often hung up on and yelled at for calling to try to bring people back to the program. There is almost no advertising. Consultants are expected to bring most of the business in by calling people in any free time. The hours are long and there is no time off. Holidays are all worked ( even when corporate is closed) and trying to find someone to cover for you to take your time off is a nightmare

    Advice to Management

    Pay your employees better and take over some of the stress of advertising and getting people through the door. Make changes to update the company and get rid of the ridiculous PPH and FDA requirements.


  2. "program consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Consultant in Nowhere, OK
    Current Employee - Program Consultant in Nowhere, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jenny Craig full-time (More than a year)

    Pros

    meet good people, save lives.

    Cons

    impossible to live on wages. hours are terrible, won't get any better anytime soon.

    Advice to Management

    raise wages ASAP!

There are newer employer reviews for Jenny Craig
There are newer employer reviews for Jenny Craig

See Most Recent

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