JetBlue - Treat Employees as you would Customers | Glassdoor
  1. Helpful (5)

    "Treat Employees as you would Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at JetBlue part-time for more than 5 years

    Pros

    -Work from home -Flight benefits -Major Airline -Ability to trade schedule around

    Cons

    Micromanaged and no trust is put in employees. I was there nearly 8 years and proved myself to be a valuable employee. Very poor management. Disorganized leadership. The way they treat employees (I left on my own, so not a disgruntled employee who was fired) is uncalled for. I saw countless friends be let go just because they made up a reason for it. Once they are done with you, you are gone. Well, I was done with JetBlue...

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    JetBlue2019-01-01
  1. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than a year

    Pros

    Cares about their employees. Management works with team members to create a positive work environment.

    Cons

    With so many employees, it takes many years to gain seniority.

    JetBlue2019-08-03
  2. "Great company for flight benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Analyst in Cottonwood Heights, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Decent pay, flight benefits, Jetblue Scholars (which is currently delayed and many are on a waitlist due to budget restraints, and increased interest), good medical coverage with reasonably priced premiums, 401k match + 5% (you contribute 5%, Jetblue contributes 5% to match PLUS an additional 5% = 15% total), benefits such as Healthy Mom and Happy Baby programs along with medical, plus Healthy Rewards dollars to earn...

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    Cons

    Downsides are 24/7 and 365 day operation. Flight benefits are nice, but standby can be stressful and overwhelming. No tuition reimbursement, just JetBlue Scholars which currently has many on a waitlist. Decent pay, though not competitive amongst other companies nearby.

    JetBlue2019-08-21

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