JetBlue - Once in, is who you know! | Glassdoor
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There are newer employer reviews for JetBlue

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"Once in, is who you know!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Airport Operations Crew Member in New York, NY
Former Employee - Airport Operations Crew Member in New York, NY
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at JetBlue full-time (More than 3 years)

Pros

You can make your own schedule after bid

Cons

You or someone in your family has to be literally dying for you to get an emergency time off. That's if you don't have a tight connection or friendship with someone in management. But if you do, you can get a pass. If you don't, hell! No mercy what so ever!!

Advice to Management

Please look into those that has been in the company for not too long. Those in there for years think they know it all and are playing the company dirty!!! Listen to those so called baby blues... The can see through the bull going on because they aren't poisoned yet...

Other Employee Reviews for JetBlue

  1. Helpful (1)

    "Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Jamaica, NY
    Current Employee - Administrative Assistant in Jamaica, NY
    Recommends
    Approves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    Excellent benefits, and values. Great travel benefits.

    Cons

    very competive to move within the company


  2. Helpful (8)

    "Avoid the IT department at jetBlue if you value your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Long Island City, NY
    Current Employee - IT Manager in Long Island City, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    - Free flights
    - people I work with I get along well with

    Cons

    - Directors are still detached, selfish, and ignore recommendations from their management and experienced people, leaving those people to mop up poor decisions
    - A lot of managers don't escalate, let the directors walk all over them and make decisions that they know are not optimal
    - Certain directors (Infrastructure services) are allowed to hire people from their old companies directly into management positions that are created specifically for them and in some cases unnecessary, even if they're not qualified
    - Directors place unqualified people into certain positions and levels (architect) simply to say that there are career opportunities
    - There is high risk of retaliation when you bring concerns to your manager or Director (poor reviews without clear reasons or followup/engagement from your Crewleader)
    - There are no promotions. You must apply for a position, then you're not given competitive salaries, but a minimal increase based on your current salary. There's also risk of retaliation if you then refuse the promotion.
    - Salaries are non-competitive with local NYC market, IT is having extreme difficult acquiring talent, and talent retention is difficult.
    - Talent management is among the worst I've seen in any IT department, subject matter experts are now detached and have no incentive to engage in current projects and initiatives
    - Extreme lack of vision in the director level in terms of overall strategy, lots of money spent in the wrong places or poorly spent (Infrastructure)

    Advice to Management

    People department needs to pay closer attention to what's going on in departments, specifically IT. There needs to be more ways for Crewmembers to state their concerns or issues without possibility retaliation from their management. It seems the CIO had good intentions, but he brought in and moved a couple of ineffective people into key roles that has IT unable to engage and meet the rapidly changing needs of the business.

There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

See Most Recent

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