JetBlue - Great company that listens to its employees | Glassdoor
There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

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Helpful (3)

"Great company that listens to its employees"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Analyst in Long Island City, NY
Current Employee - Analyst in Long Island City, NY
Recommends
Positive Outlook
Approves of CEO

I have been working at JetBlue full-time (More than a year)

Pros

JetBlue is a great company to work for because the culture of the company is to listen to and support its emoloyees and offer the best experience for its customers. The company HQ is top of the line and lots of friendly people.

Cons

It's hard to complain about a company that has "fun" as one of their values but of course no company is without its short comings. Getting your foot in the door of the company might be hard but once you're there it's even harder to move up unless you network and schmooze with the right people. The company does emphasize that it wants employees that fit the culture but too often I have seen the most qualified be passed over for the more extroverted socialite who might not be as sharp but knows how to light up a room.

Advice to Management

Keep doing what you're doing but make sure to reward the hardest workers, not just the popular ones.

Other Employee Reviews for JetBlue

  1. "it was a good experience working at jet air blue"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Quality Analyst in Houston, TX
    Former Contractor - Quality Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue as a contractor (More than a year)

    Pros

    employees at jet blue air are reALLY COOPERATIVE AND GOOD

    Cons

    NOTHING SPECIAL I DIDNT FIND ANY


  2. Helpful (1)

    "Phone Reservations - frontline customer service for 2 years - Overall boring but enjoyable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations (Phone) in Salt Lake City, UT
    Former Employee - Reservations (Phone) in Salt Lake City, UT
    Neutral Outlook
    No opinion of CEO

    I worked at JetBlue part-time (More than a year)

    Pros

    Stand-by flight benefits (especially Zedfare standby benefits on other airlines after 6 months)
    Flexible schedule - easy to trade shift-bid hours with coworkers
    Fun-ish company culture
    Doesn't come home with you - work stays at work
    Optional health benefits for part-time employees

    Cons

    Terrible pay - barely over minimum wage
    Boring job - same problems solved over and over again
    Takes about 18 months - 2 years to get enough seniority to have "good shifts" (not working on weekends)
    Isolated - work from home
    Tied to the desk - literally with a head set
    Required to live with 45 minutes of call center in Salt Lake City
    Not enough Jetblue flights out of Salt Lake - hard to use standby flight benefits

    Advice to Management

    Create shifts for bid that are 20 hours a week (as opposed to 24)
    Increase the steps in pay for time with the company

There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

See Most Recent

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