JetBlue - Worked for JetBlue since the Airline started... | Glassdoor
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There are newer employer reviews for JetBlue

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Helpful (2)

"Worked for JetBlue since the Airline started..."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Captain A320 in Long Beach, CA
Current Employee - Captain A320 in Long Beach, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at JetBlue full-time (More than 10 years)

Pros

The original individual that started the airline was David Neeleman who had a vision what an airline should be. Bringing back humanity to the airline industry, customer service. JetBlue was the vision of David Neeleman, who had a vision how people should be treated and tried to impart that vision to his employee's.

Cons

As the company grew, JetBlue had some growing pains which caused some operating difficulties. Since the airline had gone public on the market, it had a board of directors who did not think that the founder of JetBlue was the right person to run the airline that he founded. So, the board of directors decided to replace the creator of JetBlue. The board of directors replaced David Neeleman with Dave Barger, who has a different view of JetBlue as an airline, but the airline has continued to grow because of it's great start, but I believe most of the original employee's believe that JetBlue would have been better in the hands of it's creator...

Advice to Management

Ask the creator to come back to JetBlue...! A lot of the employee's would feel better about the future, which would probably increase productivity and make an ever better working environment which would increase customer satisfaction... When you make a mistake it's OK to ask for forgiveness...! It is surprising to see how forgiving people can be when you do the right thing...!

Other Employee Reviews for JetBlue

  1. Helpful (2)

    "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Long Island City, NY
    Current Employee - Anonymous Employee in Long Island City, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Great travel benefits (better when also compared to other airlines), most of the people here are extremely caring individuals

    Cons

    Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly

    Advice to Management

    More focus on retention of talent


  2. "great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in New York, NY
    Current Employee - Customer Service Agent in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    flight befits are great, people i work with are great

    Cons

    wroking long days with delays and screaming customers

There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

See Most Recent

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