JetBlue - Ok, immediate Team members and managers are very talented individuals. IT Directors and EVP-level poor fit for JetBlue | Glassdoor
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Helpful (1)

"Ok, immediate Team members and managers are very talented individuals. IT Directors and EVP-level poor fit for JetBlue"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Approves of CEO

Pros

- Very talented individuals in IT to work with.
- Good Benefits
- Good work culture

Cons

- IT Directors have no focus
- Many poor decisions made by IT Directors
- Forced sense of appreciation

Advice to Management

IT EVPs should stop treating IT crewmembers as expendable and replaceable by lower skilled workers and should promote within.

Other Employee Reviews for JetBlue

  1. Helpful (1)

    "Potentially good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Flight benefits, ability to move up or around the company, some of the senior employees still give you that 'family' feel.

    Cons

    Incompetent leadership, can't figure out how some people are promoted other than the good ol' boys routine - promoting your buddies basically. Some of the decision key people make are confusing.

    Advice to Management

    Weed out the bad apples and make it a great place to work. Maybe the middle management should be shaken up a bit. Try to improve morale also within some departments. Its a cancer.


  2. Helpful (1)

    "IT in jetBlue has become a department with no advancement and very low morale. No opportunity, poor leadership."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member
    Current Employee - Crew Member
    Doesn't Recommend
    Approves of CEO

    Pros

    It used to be a much better place to work. The coworkers and other non-leadership staff within IT are good to work with and work hard (most managers and staff).

    Cons

    Travel benefits are decent, tough to travel with your family.
    Health benefits could be better, but aren't bad (I've had worse).
    IT Leadership has managed to drive morale to very low levels, and make it repeatedly clear they have no appreciation for the staff, nor any intent to help develop the careers of the staff.
    No promotion and career advancement from within for IT.
    Talent and hard work is not rewarded within IT. Poor work, poor results and last minute heroism during major system outages is rewarded instead, preventing incentive to do good work the first time.
    IT Leadership in the past couple of years has hired some inexperienced managers and directors with little technical knowledge and industry or IT experience from various parts of the country to agree to take on work and agree with IT Leaderships directives, staff is paid below market and given no incentive to put in that extra effort.
    IT Leaderships goals are quantity over quality.
    No interest in career development or growth, and it looks like the light at the end of the tunnel is outsourcing.

    Advice to Management

    Leadership outside of IT should take a look and see what's obvious to everyone within IT before everyone with talent and good ideas leaves. IT at jetBlue is in a poor state and will not be able to sustain the growth and direction jetBlue wants to go in its second decade. Promote from within and stop looking around the country for yes men to put in management positions.


There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

See Most Recent

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