JoS. A. Bank - Key Holder/ Department Manager | Glassdoor
There are newer employer reviews for JoS. A. Bank
There are newer employer reviews for JoS. A. Bank

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"Key Holder/ Department Manager"

Star Star Star Star Star
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Great working environment in store

Cons

The company is behind the times in technology and

Advice to Management

Please keep up with technology

Other Employee Reviews for JoS. A. Bank

  1. "Average"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good co-workers, good times, accommodating management.

    Cons

    Terrible pay (minimum wage + commission), but making commission is nearly impossible unless it is during the holiday season.

    Advice to Management

    Pay your hard-working associates more. I would rather be paid $9/hour than the base pay + commission.


  2. Helpful (1)

    "Top heavy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only Pro to this company is a flexible weekly schedule.

    Cons

    Middle management is overworked (I have witnessed them bringing family members in to get the work-load that corporate wants done, done. For the most part it is a minimum wage job except during the holidays. The older employees told me that it was not always that way. As a commissioned job, irrational and unlimited sales has caused the type of clientele that they used to get, disappear. And the return policy is so lax that the amount of work you have to do to keep a sale is ridiculous. If we have a buy one get three free sale all the time, why buy a suit outside of that time periods? also we are given no commission for the other three suits yet it takes hours to fit/mark each suit and guide the customer through the store. The sales associates turn into 1 of 2 type of people. Ones that become lazy because after months or years of trying to make things better they have given up, or two, they hurl themselves into their work, then become burned-out and bitter. Causing them to quit or not work as a team anymore, leaving much work to fall through the cracks. Corporate sends down irrational policies with no knowledge of how the store needs to run on a daily base. All they see is numbers not employees. And with these numbers they try to solve the symptoms rather than the problem. The problem being is that they need to make a choice. Either drop to a middle class clientele and with this it means a stricter return policy and a workable wage such as 11.95 per an hour according to parallel department stores in my area (Georgia). Or they can move back to high-end customers which means reducing the sales and not standing for cheap product or people. The associates/middle-management are under-paid, over-worked, and under-appreciated. This company is like your "frienime", they say "good job!" but do not reflect it in your check or recognize you with change over time with the company.

There are newer employer reviews for JoS. A. Bank
There are newer employer reviews for JoS. A. Bank

See Most Recent

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