JustAnswer - Pearl is based on brilliance but still a diamond in the rough. | Glassdoor
There are newer employer reviews for JustAnswer
There are newer employer reviews for JustAnswer

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Helpful (1)

"Pearl is based on brilliance but still a diamond in the rough."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Negative Outlook
Approves of CEO

I have been working at JustAnswer full-time

Pros

Job security
Variety
Flexibility
The opportunity to help people
Growth opportunity - but only for some
401k
Some great coworkers
Lunch

Cons

Poor communication
Lack of cohesiveness- many competing priorities
Knowledge is subjugated to experimentation - those who build the site don't seem to know how it all works in the first place
Vastly different levels of quality among employees

Advice to Management

Trust your stakeholders
Don't chose speed of innovation over quality - vet ideas much better before making them reality
Don't oversell subscriptions

Other Employee Reviews for JustAnswer

  1. Helpful (1)

    "Great if you're looking to work for a startup."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    Pros

    Company is located in the Presidio, and the free shuttle to and from downtown SF helps make this a nice place to work. The emphasis is on finding employees who are "smart, fun, and get things done."

    Cons

    While the Presidio is a lovely spot to work, Pearl.com's location feels a bit isolated from other businesses.

    Advice to Management

    Listen to employees, and take turnover seriously.


  2. Helpful (8)

    "pearl.com is the same thing as justanswer.com - make sure that you look at both sets of reviews or full information"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at JustAnswer full-time

    Pros

    there is hope that things will get better, but it's only hope at this point.

    new planning process is more long term.
    beautiful location in presidio, easy parking, snacks and free lunch. flexible working hours in reality (not on paper) for many.
    opportunity for junior folks to make big decisions due to lack of structure and management oversight

    Cons

    both positive reviews seem to have come from the PR department :(.

    Company is lacking direction and leadership, best people are leaving in part due to lack of faith in company's success, model isn't profitable despite of huge revenues and isn't clear how we'd get to the other side. people are scared to speak up, HR rules the nest, fear of retaliation prevents people from being honest - those who speak the truth aren't in favor and often leave, people get moved randomly around the company without much consideration for skills or fit. Little trust. Junior people are put in positions to make big decisions which are often wrong.

    Advice to Management

    replace leadership and try to be more transparent about challenges, goals etc

There are newer employer reviews for JustAnswer
There are newer employer reviews for JustAnswer

See Most Recent

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