Run, Don't Walk - Anonymous employee KAYAK Employee Review

1.0
May 5, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good office snacks and fun team outings.

Cons

You will read it time and time again in all these reviews: Upper management is a joke, horrible and unprofessional. All management is severely lacking in training and most have never led teams before. The amount of backstabbing, gossiping and lying that goes on at this company is unbelievable. You will feel like you are back in high school, as 90% of the people working at this company need to grow up. The commission plan for the sales team is a joke and don't be surprised if they remove it completely (which they did a couple years ago, but brought back after many complaints). Employees are not valued. Your work load at this job will be heavier than any job you have had in the past and you will not be compensated fairly. Butt kissing will get you everywhere at this company, including being double promoted vs. people that actually deserve it.

Explore other reviews about KAYAK

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and interesting industry to be in

Cons

Sometimes too focused on the data and not the human experience.

4.0
Nov 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits: Healthcare had great coverage and affordable monthly payments. I also really appreciated the work-from-wherever policy as well as all the office snacks. Fantastic people: I genuinely loved the people I worked with—they made me feel like I belonged and was appreciated. My manager worked to build me up, something that can't be said for a lot of places. Travel perks: The ability to travel for work made this experience incredibly rewarding.

Cons

Slow mobility: Trying to get promoted felt like a moving goalpost—the expectations changed every six months and made it nearly impossible to get to the next step. Even then, the business was stingy about who gets promoted, which was incredibly discouraging after years of trying to prove myself.

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