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Kaiser Permanente

Engaged Employer

Kaiser Permanente

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Employee Review

  1. 5.0
    Current Employee

    Sales is tough especially if you're new, but your team makes up for it

    Nov 27, 2021 - Associate Account Manager II in Burbank, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    PTO Employee Discounts Respectable lower management Team of AMs and AAMs are fantastic Resources to help you succeed Pays for all onboarding tasks like insurance license, exam, DOJ fees, etc.

    Cons

    Upper Management wants to compete with the larger carriers but renewal rates increase more often than not which can affect commission and bonuses. Learning curve for new employees is tough. expectation is about 1 year to be good. If your book underperforms, by no fault of your own, target incentive will be several percent lower. Systems are outdated making your job harder and you can experience frustration internally when Underwriting or CSC/CSU make you wait which makes the broker/group wait.

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  1. 5.0
    Former Employee

    Flexible, reasonable, outstanding

    Jan 17, 2022 - Network Security Analyst in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits , low stress most days , understood human psychology and neuro atypical people

    Cons

    Sometimes stressful especially during system outages but no worse than any other company

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  2. 4.0
    Current Employee, more than 3 years

    Great benefits, job security, but the usual bureaucracy

    Sep 9, 2015 - Program Manager in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

    Cons

    Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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    262 people found this review helpful

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