Kaiser Permanente - KP Medical delivery and IT fabulous, KP Admin and IT lousy | Glassdoor
There are newer employer reviews for Kaiser Permanente
There are newer employer reviews for Kaiser Permanente

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"KP Medical delivery and IT fabulous, KP Admin and IT lousy"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Aurora, CO
Current Employee - Anonymous Employee in Aurora, CO
No opinion of CEO

Pros

Electronic health records and medical delivery system is far superior than any other insurance carrier/medical provider and KP has set the benchmark. Online capabilities for members is amazing.

Cons

Unions are problematic, union employees have little to no incentive to get things done in a timely fashion, nor do they work outside their set list of duties. Rarely do they go above and beyond. Computer system on administrative side is archiach and needs a complete overhaul.

Advice to Management

Invest some profits in the administrative computer system. Develop systems that integrate and can upload, download, import, export, etc... The lack of system integration between departments is ridiculously inefficient and wastes time and money.

Other Employee Reviews for Kaiser Permanente

  1. Helpful (2)

    "Working at Kaiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Oakland, CA
    Current Employee - IT Project Manager in Oakland, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benefits. Still provides a pension.

    Cons

    Slow moving, no decisions are ever made it a timely manner and then when made often changed. Slow progress. Unproductive employees are retained, no effort provided to improve skills. Most employees are lazy and not intellient.

    Advice to Management

    Be accountable. You are not accountable to shareholders however you should be accountable to members. Your back office is a disaster, it's a monetary black hole. Clean house.


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, XXXXX Reporting and Improvement in Rockville, MD
    Current Employee - Director, XXXXX Reporting and Improvement in Rockville, MD
    Recommends
    Approves of CEO

    Pros

    supportive of family life, respected, understood by manager, encouraged to grow and progress, very diverse staff, dedicated to diversity issues

    Cons

    hard to identify that many downsides, don't let go of people who should be let go, siloed, right doesn't know what the left is doing, politics aren't terrible, but exist, lack of opportunities for promotion or moving into.

    Advice to Management

    Invest in your own staff and move them into management positions. Keep the lines of communication open, continue on the new path taken, it's going to make KP a leader in the marketplace.

There are newer employer reviews for Kaiser Permanente
There are newer employer reviews for Kaiser Permanente

See Most Recent

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