Kaplan - Kaplan is where you can grow in the business of helping people achieve their educational futures. | Glassdoor
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There are newer employer reviews for Kaplan

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"Kaplan is where you can grow in the business of helping people achieve their educational futures."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Greenville, SC
Current Employee - Director in Greenville, SC
Recommends
No opinion of CEO

Pros

You never want for opportunities to help students and employees, in a very personal way, to succeed in their education. New faculty and staff always want to join in this exciting work as well. Plus, you benefit from the deepest and oldest fund of resources to draw from in your work. Kaplan recognizes consistent success as well as rewarding noteworthy efforts.

Cons

There is always another stone to turn over, always a new business to develop, which is very good. But, requests for staffing trail the business coming in the door, plus recruiting and training new staff in the complex and nimble business climate is a huge challenge. Thanks to management for any success in decreasing the time spent on busywork, especially since intranet communication and resources are overly difficult to manage and often contradictory.

Advice to Management

Thanks for keeping us at the front of major trends and resource development, especially with the new media push. Between monthly and annual goal-setting, there are lots of ways to incentivize successful cycles or quarters for different metrics. Plus, don't stop moving the innovation bug through our business systems and inter-office communication. It will make working at Kaplan so much more fruitful and fun!

Other Employee Reviews for Kaplan

  1. Helpful (4)

    "Ambitious females beware..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Master Teacher in White Plains, NY
    Current Employee - Master Teacher in White Plains, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    The colleagues on the academic side of Kaplan's business are excellent: interesting, diverse, sophisticated, highly educated, very smart... cool people that are fun to get to know. The product itself is strong: it is a pleasure to deliver the curriculum, which does deliver what it promises to deliver: higher scores on standardized tests for students who follow the regimen. There is no shame in teaching for Kaplan. There is a good deal of scheduling flexibility, too, at least on the academic side of the business.

    Cons

    There is a huge emphasis on quantitative analysis in a business that is, in some aspects, quite 'soft'... and, just as "No Child Left Behind" fails in its effort to quantify learning and measure the quality of teaching in our public schools, so too does Kaplan fail to effectively measure the performance of its faculty. Unfortunately, compensation increases are based entirely on this poor measurement.

    While my main work for the company has been in academics, I also have experience in working on the marketing side of the business. Having worked previously in business development, I can say that, while there are some talented creative people at top levels in the company, the marketing program is awful, at least on the regional level.

    There is a huge disconnect between the front-line employees (sales and customer service people at the centers as well as teachers in the classrooms) and headquarters at 1440 Broadway.

    Finally, there is a definite "Old Boy" mentality in the company: very few women are in senior positions, and there are decidedly sexist (and perhaps ageist) attitudes among upper and upper-middle managers. One prime offender actually stated an opinion that an on-campus promotion would succeed only if "8 pairs of t*ts" were used to staff the event! Yes, this happened in the 21st century...

    Advice to Management

    Marketing and Sales need a total overhaul. Also -- compensation needs a hard look. Kaplan's salaries stink, making for low morale and high turnover. Aetna -- the main health insurance provider -- also rots.


  2. Helpful (4)

    "Good for a couple years"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Associate in New York, NY
    Former Employee - Marketing Associate in New York, NY
    No opinion of CEO

    Pros

    Kaplan is a great place to build skills early in your career, at least at the field level. Kaplan tends to hire young, which does mean turnover, but also means you can get your feet wet as a manager sooner than you would at other companies. After several years as a marketing manager for Kaplan, I was able to get interviews at other companies fairly quickly.

    The people I encountered at Kaplan were great almost across the board - intelligent and fun, almost entirely in the 22-35 year-old range.

    Generous time off policy (I had 3 weeks) and pretty good benefits too.

    Cons

    The downsides are:

    Schedule: Field employees work long hours and are expected to work weekends and evenings as needed. This typically wasn't too bad, but there were periods where I worked 3 Saturdays in a row and didn't get a different day of the week off. Working until 7pm is typical, and you can expect to be pretty busy for the majority of your day. On the flip side, you do have some flexibility throughout the week.

    Pay: i'm sure this has been covered in other reviews, but Kaplan pays under-market. I started as a Marketing Manager at $32K, yikes.

    Type of work: Marketing managers do a lot of substantial, higher-level work, but they're expected to also double as grassroots workhorses. It's not atypical to be asked to spend 10 hours of your week handing out fliers or putting up posters on a local college campus. This gets old real quick and made me feel under-utilized.

    Advice to Management

    None.

There are newer employer reviews for Kaplan
There are newer employer reviews for Kaplan

See Most Recent

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