Kaplan University - Pay ok, Company and benefits ok, beware of layoffs | Glassdoor
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There are newer employer reviews for Kaplan University

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Helpful (1)

"Pay ok, Company and benefits ok, beware of layoffs"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Plantation, FL
Former Employee - Anonymous Employee in Plantation, FL
Neutral Outlook
Approves of CEO

I worked at Kaplan University full-time (More than 3 years)

Pros

Kaplan University is an employer that gives its employees very good wages. The pay is good as are the benefits. Benefits include health, dental, and enrollment discounts should you wish to take classes. The overall environment of the job can be fun and celebratory at times. While you are there you feel appreciated.

Cons

The company has unfortunately been going through layoffs for the past three years. Management does its best to puts employees at ease, and if you are laid off the company still does it's best to help you.

Advice to Management

Continue to build a strong culture and value and please continue to pay well and keep employees happy.

Other Employee Reviews for Kaplan University

  1. Helpful (1)

    "Micromanaging sweat factory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Orlando, FL
    Former Employee - Admissions Representative in Orlando, FL
    Neutral Outlook
    Disapproves of CEO

    I worked at Kaplan University full-time (More than a year)

    Pros

    None that I can think of.

    Cons

    Upper Management had the worst pep talk meetings almost everyday. Super micromanaged. Interviews with students expected to be 45 mins in length...who is going to stay interested???

    Advice to Management

    Stop Micromanaging.


  2. "Admission's Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Orlando, FL
    Former Employee - Admissions Advisor in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kaplan University full-time (Less than a year)

    Pros

    Great training program but long, 3 weeks long and very detailed. When you hit the sales floor many of the things you learned in the training class didn't match up with the various floor managers way of doing things. But the Ass. Director was quick to let you know how he wants things done.

    Cons

    The overall culture consisted of reverse racism. If you are not Black or Hispanic then your chances of a promotion as close to none. There was a lot of internal pettiness and one step out of line could have you setting in an "interrogation" type of interview with 3 to 4 managers demanding you confess your crime. Which anyone could say something negative about you, without giving their name. In this high pressure sales positions you need to watch your back. Not a place I would recommend working do to the lack of stability within the company and the hostile working conditions. This company laid off about the interior Financial Aid team and closed down multiple teams ( 20+ people per team) one day. The next day they had a champagne toast for not getting laid off with the promise no one else would be laid off. Then later walked 25 more people out the front door with security.

    Advice to Management

    Lose the "Cop" attitude unless of course your in the wrong career field. Your employees are not criminals but instead just everyday people who want to do their job and do it well. Really a sad place to work do to the constant fear of being fired even when your preforming above the required monthly enrollments.

There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

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