Kaplan University - Everything changes | Glassdoor
There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

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Helpful (2)

"Everything changes"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Admissions Advisor in Phoenix, AZ
Former Employee - Admissions Advisor in Phoenix, AZ
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Kaplan University full-time (More than a year)

Pros

Work environment is decent. Good co-workers

Cons

Every 3 months everything completely changed from schedule adherence to performance expectations. Then they closed us down.

Advice to Management

Online education needs to decide if they want to continue the heavy sales business model towards enrollments

Other Employee Reviews for Kaplan University

  1. Helpful (1)

    "no job security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Boca Raton, FL
    Former Employee - Admissions Advisor in Boca Raton, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Kaplan University full-time (More than 3 years)

    Pros

    easy, good benefits and PTO

    Cons

    boring, leads are not of quality


  2. "Phoenix admissions is an excellent place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Phoenix, AZ
    Current Employee - Admissions Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kaplan University full-time (More than 3 years)

    Pros

    Clear direction from local management, good team atmosphere and realistic individual goals. Local management is very open and honest about both the process and results of the organization.

    Cons

    Kaplan is HQ in Florida. The HQ organization is highly fractured, seems to be operating in a panic mode and every policy and every issue seems to require an extended review by the legal department before anything can be done. Senior management is very territorial and risk averse and the net result is that while local management in Phoenix is consistent, open and honest, the level of confusion on virtually everything to do with the state of the business coming from Florida makes it almost impossible to understand where the business is going and what the mode of operations will be at any given time.

    Advice to Management

    Shoot all the lawyers.

    Flatten out the administrative organization in Florida and eliminate useless metrics reporting that serves no one but a bloated administration.

There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

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