Kaplan University - Admissions Advisor: Decent pay for the work that is expected. | Glassdoor
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There are newer employer reviews for Kaplan University

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Helpful (1)

"Admissions Advisor: Decent pay for the work that is expected."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Admssions Advisor in Phoenix, AZ
Former Employee - Admssions Advisor in Phoenix, AZ
Recommends
Negative Outlook
Disapproves of CEO

I worked at Kaplan University full-time

Pros

This is a great job to get a steady paycheck and benefits, don't expect to get rich. Don't be afraid of layoffs, they have previously been very fair with giving notice and compensation.

Cons

Career progression is limited. You can move up, but you can't move down, so if you want to promote, be prepared to perform at a much higher level.

Advice to Management

Get lead generation (marketing) in sync with admissions advisor expectations. Don't expect them to turn bad leads into gold.

Other Employee Reviews for Kaplan University

  1. Helpful (2)

    "If you need to get a job quick for a short period of time, this is ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Orlando, FL
    Former Employee - Admissions Advisor in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kaplan University full-time (Less than a year)

    Pros

    * Training is useless but it is fun
    * There are Some good people there
    *nice building with a nice cafeteria

    Cons

    Where do i start. All the managers, including the trainers tell you about hoe much money can be made in this role. That is all BS, most of them are lacking an impressive paycheck. The trainers will tell you in the first week, that they were making oodles of money but then decide to start training because they just love teaching and don't care about money (yeah right)

    The truth is that they hire a new class of admission advisers every two weeks. The class starts with 30 people and after a month you see about 10 of those people or less because the rest didn't make it. Each class they brought it was reported to have a lower and lower base pay (24k, really!??) They hire anyone who can speak decent English and has a degree of some kind. For a while they hired without a degree if you were willing to get a degree through them. (now you will owe them more than you ever make:0)

    The pay scale is pathetic because almost no one gets into the 2nd tier, which is where you would need to be just to be earning a normal paycheck. Very few succeed and the ones that are doing well are getting a lot of new leads and inbound calls. In other words, they get leads from people who actually want to go to school. Everyone else gets a couple good leads a week and the rest of the leads are people who have been called and harassed by the company for the last month. You know this because the notes are actually in the computer. You see things like (student said to "go to hell" and hung up the phone) and they you are supposed to call the same person and turn them around. hahahahaha

    They will hire you right away, on the spot. If you need a job for a few months while you are interviewing for other jobs, this is a good place. After the first week of training, they you will have at least one weekday off, so you can interview elsewhere.

    Advice to Management

    hmmmm. none. I feel sorry for all of y ou


  2. Helpful (2)

    "Everything changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Phoenix, AZ
    Former Employee - Admissions Advisor in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan University full-time (More than a year)

    Pros

    Work environment is decent. Good co-workers

    Cons

    Every 3 months everything completely changed from schedule adherence to performance expectations. Then they closed us down.

    Advice to Management

    Online education needs to decide if they want to continue the heavy sales business model towards enrollments

There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

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