Kaplan University - Unqualified cold call sales nightmare | Glassdoor
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There are newer employer reviews for Kaplan University

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"Unqualified cold call sales nightmare"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Admissions Advisor in Phoenix, AZ
Former Employee - Admissions Advisor in Phoenix, AZ
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Kaplan University full-time (More than a year)

Pros

If there are any, none come to mind.

Cons

Production is king. Whether you're doing the best thing for the student or not is secondary. Your numbers are more important. Poor leads . . . these are folks that are, for the most part, looking for work and led to believe, by the aggregaters, that they are in the right place. The advisor is then supposed to get them into school. Finally, until the very end, management led everyone to believe that they were not going to close the site. They even lied to all of us.

Advice to Management

You hire for bright people. You should probably treat them as such. Your people know what's happening. Get rid of your young executive management team . . . they don't have the experience or foresight. Management is too prima dona in that the very good idea to have all of you do the advisor job for a couple of days a year met with such derision. Who knows, you might learn something that would help you get some traction in that market space.

Other Employee Reviews for Kaplan University

  1. "Promises Everything but delivers little"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Advisor II in Fort Lauderdale, FL
    Current Employee - Admissions Advisor II in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kaplan University full-time (More than 5 years)

    Pros

    Culturally diverse employee population
    Great office envionment for cubicles

    Cons

    Very little chance for upward movement
    New employees produce or are fired

    Advice to Management

    Management is micro-managing with pressure to produce


  2. "Don't work at KU"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Aid Manager in Fort Lauderdale, FL
    Current Employee - Financial Aid Manager in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Kaplan University full-time (More than 3 years)

    Pros

    If you're good with corporate politics might be good for you. I was promoted 3 times within 2.5 years.

    Cons

    Management has no idea what they are doing. They promote people with no management experience and expect them to run teams of 10+ employees. In the time I worked for the Financial Aid department they changed HR contacts 6 times in 2.5 years so that if you had to complain you could never get a hold of anyone. If your manager didn't like you they WILL find a way to fire you. Teams are poorly trained and training team really doesn't know Financial Aid regulations or company policies. Each location - Fort Lauderdale, Orlando, and Chicago all do different things and hate each other. Company values are a joke. Students don't come first and never will. If you make it at this company for more then a year you'll be wondering how this company is still in business.

    Advice to Management

    Fire them all and start over. I recommend starting with Orlando.


There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

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