Kaplan University - It's not about the Student, it's about the Numbers | Glassdoor
There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

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Helpful (1)

"It's not about the Student, it's about the Numbers"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Admissions Advisor in Orlando, FL
Current Employee - Admissions Advisor in Orlando, FL
No opinion of CEO

Pros

There is the opportunity to make upwards of 6 figures. However of the 1500-2000 admissions advisors there are less than 10 in the company. Benefits from day 1 and the opportunity to take apart of the Gift of Knowledge which is free education after 30 days. This includes the Masters program if you have a bachelors already.

Cons

It's a numbers game. Pressure tactics to enroll students. Encouraged to come in on your day off if you are behind in your numbers otherwise your job will be on the line. Micro managed on every thing you do. Strict adherence to breaks and given lunch times. Favoritism in promotions and no clear path on how to move up. If you boss likes you than you are given a shot.

Advice to Management

Acknowledge that sometimes the best potential managers are not necessarily the best producers and vice versa the best poducers some times make the worst managers. Be fair and if hold up your promises to you staff that have managed to stay around longer than a few months.

Other Employee Reviews for Kaplan University

  1. "I was responsible for enrolling students into the university"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Chicago, IL
    Current Employee - Admissions Representative in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Excellent comission - good online school in comparison to competition

    Cons

    high turn-over - micro-managed environment

    Advice to Management

    Trust more in your employees - the heavy monitoring of metrics feels burdensome


  2. "Good place to work only if you can sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Boca Raton, FL
    Former Employee - Admissions Representative in Boca Raton, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Kaplan university is a nice environment to work. Everyone at the work place is super nice and very helpful. The management is very flexible about schedule and time off as long as you can produce as in sell education.

    Cons

    Kaplan university is a revolving door, they are always hiring and always firing. When they hire you they give you a three month time period to make a minimum number of sales and if you can not cut it they will fire you after three months. As such it is not uncommon to see your whole team get fired and you get left with new hires. The recruiters tell you that if you can not sell they will shift you over to a different position but that is a lie and you will be fired if the numbers are not met.

    Advice to Management

    Stop treating people like they are so replaceable. You are taking advantage of a down economy which lets you hire and fire people at will but once the economy turns up your ways are over with.

There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

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