Kayako - Sadly there is no option for 0.5 stars | Glassdoor
  1. Helpful (3)

    "Sadly there is no option for 0.5 stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kayako full-time

    Pros

    The company introduced concepts like work from home, unlimited leave policy etc. Only to actually blame employees who took it!

    Cons

    The CEO has no idea what is going in his company. He is willing to blame everyone and everything but the crappy product he has made for his failures. The concept of 'job security' is a joke! They have done mass firings 2 times in the last 2 years! Nothing more to be said there

    Advice to Management

    Need to fix something start with yourselves!

    Kayako2016-11-22

Other Employee Reviews

  1. Helpful (3)

    "Extremely challenging startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kayako full-time

    Pros

    No bureaucracy. Flat company. Truly challenging tasks.

    Cons

    Still learning and implementing processes

    Advice to Management

    Speed up!

    Kayako2014-09-16
  2. "Was a great place to work"

    StarStarStarStarStar
    Former Employee - Account Executive in London, England
    Neutral Outlook
    No opinion of CEO

    I worked at Kayako full-time for more than a year

    Pros

    Team all helped each other, great perks, lots of flexibility. But it is under new management now, so things have changed drastically

    Cons

    Under new ownership / management, so can't say it's anything like it used to be.

    Advice to Management

    none

    Kayako2019-01-17

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