Kayako - Some things are very messed up | Glassdoor
  1. Helpful (5)

    "Some things are very messed up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kayako

    Pros

    Free food, few of the best engineers in india, homely office, good starting compensation, Awesome office location, work from home.

    Cons

    All the above pros go down the drain because they missed on some core cultural values. Well where to start :- - You will work tirelessly for years only to hear that you have skill problems, in your appraisal meeting. Which apparently they didn't saw for 3-4 years. - One fine day, half of the company will be gone(fired), which doesn't even shock anyone anymore. - You will never feel respected for what you do. - Unnecessary pressure is built up. - Then of course their are some favourites, who will get the royal treatment, while others get scolded. - They usually scold people who left them on the floor for bad code and stuff, which might be true or false, but that sounds really bad and gives a negative character of the company.

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    Advice to Management

    Change yourself

    Kayako2017-05-23

Other Employee Reviews

  1. Helpful (3)

    "Extremely challenging startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kayako full-time

    Pros

    No bureaucracy. Flat company. Truly challenging tasks.

    Cons

    Still learning and implementing processes

    Advice to Management

    Speed up!

    Kayako2014-09-16
  2. "Was a great place to work"

    StarStarStarStarStar
    Former Employee - Account Executive in London, England
    Neutral Outlook
    No opinion of CEO

    I worked at Kayako full-time for more than a year

    Pros

    Team all helped each other, great perks, lots of flexibility. But it is under new management now, so things have changed drastically

    Cons

    Under new ownership / management, so can't say it's anything like it used to be.

    Advice to Management

    none

    Kayako2019-01-17

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