KeyStaff - not bad, not great | Glassdoor
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Helpful (5)

"not bad, not great"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Recruiter in Austin, TX
Current Employee - Recruiter in Austin, TX

Pros

I feel lucky to have been given the opportunity to gain so much experience, as you do EVERYTHING here (recruiting, sales, account mngt, even back office stuff like writing procedures and dealing with payroll/invoicing issues and resolving problems created years ago in the company's fledgling stages). The small company has a work hard play hard atmosphere, but more of the former.

Cons

There is very little recognition for a job well done. Commission is a joke at 2% of gross margin, and selling a large new account would result in so much more work that it would be nearly unmanageable. All recruiters in the company feel really maxed out at any given time. There is no desire to move up in the company as "branch manager" is the only step upward and the co-owners micromanage branch mngrs to death. With no benefits, no 401k, and no opportunity for upward mobility, anyone would be stupid to spend too much time working here towards nothing.

Advice to Management

A giftcard and a snide remark do not create feelings of recognition and appreciation. Set tangible goals, and stop saying "when you prove yourself of value to this organization we will reward you." That is ominous and devaluing. ESPECIALLY don't say: "if I could replace you with a robot I would." Thanks. Keep those thoughts to yourself.

Other Employee Reviews for KeyStaff

  1. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter
    Former Employee - Recruiter
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyStaff (More than a year)

    Pros

    Alot of the negative reviews are from past employees who did not do things by the book, who forged client documents and lied about it once they got caught and/or they did not like to be held accountable for their mistakes (audits) and that is why they probably did not get commission. We are actually very lucky to be getting commission every quarter, in comparison to other staffing companies, they really don't give their constituents any type of bonus. KeyStaff is a good company to work for, it is very stressful at times because we are in the staffing business so yes it is like babysitting adults and we are in the customer service industry so put that together with everything = stress. KeyStaff is run by hardworking people who do everything by the book. Although it does stink as a recruiter to lose commission off of one detail, that detail can actually cost us several clients, and that is what some people fail to realize when they complain about how awful the commission plan is. Well tough, everything has repercussions and if you miss something on your audit that is not one else's fault but yours.

    Cons

    The stress is overwhelming SOMETIMES, but other than that it is nothing a recruiter can't handle.

    Advice to Management

    Keep on doing what you're doing, keep allowing your constituents to grow!

    KeyStaff Response

    Mar 17, 2017 – Owner

    Thank you so much! You are such a valuable member of the team. We're so lucky to have you!


  2. "The real of it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter
    Former Employee - Recruiter
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at KeyStaff (More than a year)

    Pros

    Got the job with little to no experience. I am very grateful for that! I learned a lot and am glad I was able to turn it in to a career (but it was outside of KeyStaff). Amy (the owner) is extremely busy.. she does make time to chat with you, and will listen to you but only on rare occasions. I know she is a good person and it made me happy to work for her. The other owner I rarely saw him/ heard from him. He was not too much of a people pleaser and you only felt like he was money hungry... guess what an owner should be! Haha! But he could have been warmer in the office maybe..

    Cons

    There is a lot of internal turnover.. especially for Keystaff being so small. Maybe they arnt hiring the right people? But mostly, I think it's the lack of advancement (my issue) or management (another of my issues). Someone previously mentioned the training.. It was adequate but a lot left to be desired (although I didn't know at a time- at the time, I thought it was great!!).
    -Biggest "knockout" for me: no advancement! I get it, you guys are smaller.. but I had no where to go and a hunch for progression! I'd come back if there was more waiting for me!

    Something that really bothers me is that the OWNER is having an attitude in her response to someone writing a review... kind of makes you think... are these "bad" reviews speaking the truth?

    Advice to Management

    Don't respond back negativity and so pointedly to reviews. Work WITH your emoloyees instead of against them. There is a huge disconnect between owners and employees... put the right people in place. And on that note, don't force your employees to write 5 star reviews. (Viewers: THIS WAS A THING)

    ALSO- Dont have your temps write reviews.. come on now!


There are newer employer reviews for KeyStaff
There are newer employer reviews for KeyStaff

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