Kimberly-Clark - Working as a Consumer service representative | Glassdoor
There are newer employer reviews for Kimberly-Clark
There are newer employer reviews for Kimberly-Clark

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"Working as a Consumer service representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Consumer Service Representative in Neenah, WI
Current Employee - Consumer Service Representative in Neenah, WI
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Kimberly-Clark full-time (More than 3 years)

Pros

If you like a 9 to 5 position, this is nice. The company also offers summer hours. The job is not physically demanding, nor intellectually demanding, the tasks are pretty routine. Allows you to work on your patience (a great virtue) when dealing with consumers who contact you about trivial things.

Cons

Too mundane, at least for me. Doesn't leave room for creativity. If you have a complaint about your position or you want something to change, you may not be successfull. Everything is standardized. No room for creativity.

Advice to Management

Provide more autonomy to the phone agents

Other Employee Reviews for Kimberly-Clark

  1. "Solid company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Neenah, WI
    Current Employee - Anonymous Employee in Neenah, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimberly-Clark full-time (More than 5 years)

    Pros

    Fantastic assembly of people, some of the most iconic brands in the world and, depending on what brand you work for, the ability to independently manage a large swath of the business

    Cons

    Location relative to other CPG companies is not optimal and for 2-3 brands the amount of layered over-staffing can be stifling.

    Advice to Management

    Less interference is better, however I've never worked at a company whose people, from the CEO to the Admin, had as much passion for what they do and so much personality doing it


  2. Helpful (1)

    "Mobility Within Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Scientist in Roswell, GA
    Current Employee - Research Scientist in Roswell, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimberly-Clark full-time (More than 10 years)

    Pros

    Great salary, ability to move jobs within the company.

    Cons

    Diversity is promoted more than it is valued.

There are newer employer reviews for Kimberly-Clark
There are newer employer reviews for Kimberly-Clark

See Most Recent

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