Kimpton Hotels & Restaurants - Not quite what they portray themselve as | Glassdoor
There are newer employer reviews for Kimpton Hotels & Restaurants
There are newer employer reviews for Kimpton Hotels & Restaurants

See Most Recent

Helpful (2)

"Not quite what they portray themselve as"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in Phila, PA
Former Employee - Server in Phila, PA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Kimpton Hotels & Restaurants part-time (More than a year)

Pros

Health benefits for bar and restaurant
401k, etc for restaurant and bar staff
Good looking property
They WANT to care about you
Fun employees and team to work with(Obviously this is branch specific)

Cons

Health Benefits are terrible for restaurant side...unaffordable
Way too corporate, have 4-5 managers in suits actually drove some customers away
Don't care about employees as much as they claim they do, especially after two seminars per year about how much they care about employees.

Advice to Management

Relax. Don't be so uptight, not to workers...but to customers. This was not a high-end restaurant, but a tavern-style setting, so customers were here to unwind and relax. Everything doesn't have to be by the book, that's not how life works.

Other Employee Reviews for Kimpton Hotels & Restaurants

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in San Francisco, CA
    Current Employee - IT Manager in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than a year)

    Pros

    Kimpton has a very great culture, everyone is very friendly and helpful

    Cons

    No particular cons that I need to share


  2. Helpful (3)

    "Kimpton no longer has the secret sauce"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Los Angeles, CA
    Current Employee - General Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than 3 years)

    Pros

    Lot's talented leaders still within the individual business units

    Cons

    Kimpton's home office leadership is absent and no longer connects with it's employees. This is what made the company special and without it Kimpton is mediocre at best. There is little to no direction or vision and despite the feedback there is no attempt at improvement. Sad to watch.

    Advice to Management

    Look in the mirror and clean house.


There are newer employer reviews for Kimpton Hotels & Restaurants
There are newer employer reviews for Kimpton Hotels & Restaurants

See Most Recent

Work at Kimpton Hotels & Restaurants? Share Your Experiences

Kimpton Hotels & Restaurants
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or