Kline & Company - The place does not encourage learning | Glassdoor
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Helpful (8)

"The place does not encourage learning"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook

I worked at Kline & Company full-time

Pros

Maximum part of an employee's salary comes as take-home

Cons

Firstly there is no respect for experienced professionals. The people recruited freshly are taught how to butter people rather than how to work. The project leads and project managers are a bunch of worthless people sitting there to earn money instead of leading the team. People promoted to senior levels know nothing about work and are always after saving up their positions instead of managing the projects. The whole work pressure and responsibility comes up to the consultant ultimately at any phase of the work and there is no accountability on the manager's part. Some managers even give their project reviews without even caring to discuss the review with the respective consultants. The superlative degree of superiority among the project leads and managers makes them uniquely made for Kline, because the ultimate degree of domination is existent only in firms such as Kline. There is an ultimate lack of communication between managers and consultants, and to aggravate situations the project leads and project managers are based out of Gurgaon office while the consultants are in the Hyderabad office. That even toughens situation because a manager is supposed to be based out of the same office as that of his team members, unless he/she is managing himself. Promotion does not depend on the quality of service but the length of service. Hence people performing at a below average level get promoted in 2 years with limited contribution to the company's assets.

Additionally, the managing director for India office is not really owned by a deserving candidate and the disadvantage lies in the fact he has total control over employee benefits and employees' recruitment and finance matters. While technical soundness is the prerequisite for his position, the source of sound is actually his excruciating words. Hence, one could imagine what could an employee expect if a company has such people at the top levels of management.

It is disappointing to see the company does not encourage learning of important tools such as MS Office Excel and MS Office Powerpoint, which are crucial for market research jobs.

Advice to Management

Recruit people worthy of the positions at the top levels of management. Promote the ones who actually deserve it because of the hard work, and not just because of sweet words and buttering policies.

Other Employee Reviews for Kline & Company

  1. Helpful (3)

    "Great work/life balance and interesting work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kline & Company full-time (More than 5 years)

    Pros

    There are several perks that I have seen with Kline, noted below:
    Access to Kline Senior Leadership – Kline is a non-hierarchical organization, all levels of leadership are approachable and available at any time for a discussion, and your ideas are heard
    Flexibility - management understands the need for work/life balance and believes that there is give and take, as long as the work gets accomplished
    Client Access – Firm cultural belief that whoever does the work/research earns the right to present it to and interact with the client
    Upward Movement – Promotions are merit-based, not need-based or time at level
    Rapid Knowledge Base Development – Work across industry and functional practices - good variety of projects, clients, and teams within the Kline organization (typical projects are around 3 months)

    Cons

    Has the typical challenges of a small company
    - low purchasing leverage for healthcare and other benefits
    - smaller external budget for IT, training, etc. than larger firms (but good support and internal initiatives)
    - less policies and formal processes established an in place than competing firms (less structured)


  2. Helpful (5)

    "Out of date and questionable research methods."

    StarStarStarStarStar
    Former Contractor - Freelance
    Former Contractor - Freelance

    I worked at Kline & Company as a contractor

    Pros

    Research work was relatively easy. Work schedule was flexible. Client was friendly.

    Cons

    My client was consistently late (as in weeks/month) in reviewing/verifying my work, often instructing me to move forward despite the fact that I relied on her input (ok data) in order to write my report. This led to numerous errors and revisions. Report updates were tailored to satisfy paying clients rather than represent the facts. Revisions to historical reports, even if necessary, were frowned upon, leading to compounded errors. Plus, additional work was requested without additional pay. No history of previous calculations; I've never seen this before. How do they know how previous analysts arrived at their numbers?

    Advice to Management

    Should really review/revamp entire report process.

    Kline & Company Response

    Aug 12, 2013 – Recruiter

    We are disappointed to hear you had such a negative experience cooperating as a freelance associate with Kline. We strongly disagree with some of your statements and specifically your assertation... More

There are newer employer reviews for Kline & Company
There are newer employer reviews for Kline & Company

See Most Recent

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