Kohl's - No leadership or communication, poor management | Glassdoor
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There are newer employer reviews for Kohl's

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Helpful (3)

"No leadership or communication, poor management"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Visual in Washington, MO
Former Employee - Visual in Washington, MO
Recommends
Neutral Outlook
Approves of CEO

I worked at Kohl's full-time (More than 3 years)

Pros

Discount
Flexible hours
stack coupons
employee shop days

Cons

The management is very poor. I knew how to do more than all the managers there. The store manager is all about politics and promotes people who are way under qualified just because theyre all buddy buddy with them. The store manager knows how to do the registers and thats about it.

Advice to Management

Get some skills and recognize real talent.

Other Employee Reviews for Kohl's

  1. Helpful (1)

    "liked working for kohls, just not this particular store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Flint, MI
    Current Employee - Sales Associate/Cashier in Flint, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (More than 3 years)

    Pros

    Great company to work for, great discounts, clothes are awesome

    Cons

    The managers where mean and nasty, you couldn't do anything right. especially if you are a cashier. I was told there was always room to "move up" but every time I asked to train in another department they would say can't right now.. and yet i would see someone else be trained in that exact department a week or so later. so frustrating.
    My hours where so flip floppy it was ridiculous. I would have 35 one week and 5 the next. couple times went 3 weeks with no hours.


  2. Helpful (1)

    "Good high school job but company comes over employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Rocky Point, NY
    Former Employee - Customer Service Associate in Rocky Point, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kohl's part-time (More than 5 years)

    Pros

    Good with flexibility if you are in hs/college and working PT.
    Can see clearance items before they get onto the floor.
    15% discount; 30% during holidays.

    Cons

    As is probably the case with most retail - managers care more about making sales/credit application quotas than about associates.

    I spent several years at customer service without ever getting promoted to cs on the payroll, despite others hired as cs but working POS getting paid the CS wage.

    No loyalty to associates over customers. Have had instances where customer completely berated and insulted me in front of the manager and (despite the customer returning something that had clearly been stolen) the manager said nothing to the customer and even went out of his way to refund the item against store policy.

    Advice to Management

    Value your associates who have been there for years and do a good job otherwise you will lose them.

There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

See Most Recent

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