Kohl's - Good management and opportunities; still retail. | Glassdoor
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"Good management and opportunities; still retail."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Jewelry Associate in Fort Myers, FL
Former Employee - Jewelry Associate in Fort Myers, FL
Recommends
No opinion of CEO

I worked at Kohl's part-time (More than a year)

Pros

-Flexible scheduling and good work/life balance
-Decent opportunities for advancement
-Strong communication between all levels of employees
-Good compensation for the position

Cons

-It's still retail - customers are often inconsiderate, rude, messy, and just awful
-Have to sell credit cards

Other Employee Reviews for Kohl's

  1. "Poor Training"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cust Service in Sanford, FL
    Current Employee - Cust Service in Sanford, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    Some friendly co-workers who don't mind helping the newbie.

    Cons

    Un believable lack of training. Seasonal help, get thrown into the mix, and are expected to know the registers with very minimal training.

    Advice to Management

    When new hires are hired, CBT training is nothing, but watching how to behave towards customers and answer the follow up questions. Then you have a little register training which in my case and 2 others with me, meant standing at a register with a thick book and left alone to read and practice on the register. Well if your alone and can't even sign on, because you weren't shown, there was no point. Then the actual day you are scheduled to work, you shadowed someone, and in my case it was so much to learn and remember it was impossible, after STILL no register training I personally was put into Customer service and trained or lack of by a person who was leaving the state in a few days so that was again, no training because she was interested in not training properly. Then I was left alone a few days later. There are so many scenarios that come up on a register for helping a customer that I had no clue of how to handle, I had to call E3's constantly and they were annoyed over this, I learned returns, payments and sale ring ups by by self. I understand the supervisors can only do so much, because this is the way corporate wants it. Holidays are next week, I hope I survive.


  2. "Overworked, under appreciated"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Tampa, FL
    Former Employee - Assistant Store Manager in Tampa, FL
    Doesn't Recommend
    Approves of CEO

    I worked at Kohl's full-time (More than a year)

    Pros

    -benefits (vacation, 401k)
    -discount
    -customer service promise

    Cons

    -worked a lot of fluctuating schedules (overnights to early mornings, to late nights)
    -poorly managed logistical process
    -too many skus in the building to manage
    -low number of employees to support guest service and traffic flow

    Advice to Management

    they are working to improve their processes and streamline how stores are managed. Keep pushing the bar higher.

There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

See Most Recent

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