Kohl's - Poorly managed, inconsistent training, too much emphasis on selling credit | Glassdoor
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There are newer employer reviews for Kohl's

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"Poorly managed, inconsistent training, too much emphasis on selling credit"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Kohl's part-time

Pros

15% employee discount, 15 minute breaks (instead of the legally mandated 10), many store locations to apply to, flexible hours

Cons

Horrible training - inconsistent and incomplete. Learned how to work cash register by using a pdf file (that was out of date and had many incorrect instructions) and was put on register within a day. Will get yelled at by one manager for doing something the way another manager told you to.
Too much emphasis on selling credit - can do everything right, have stellar reviews from customers, and still be yelled at for not making credit.
Much more work than other places require for the amount of pay.

Advice to Management

Address the cons above

Other Employee Reviews for Kohl's

  1. "Nice co workers..manager is a jerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's full-time (More than a year)

    Pros

    Life work balance is good

    Cons

    Manager has little man issues
    Not many full time positions


  2. "Best customer service policies of all major department stores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (More than a year)

    Pros

    I really like the people I work with. Employees are given a lot of flexibility in dealing with customer's problems. Coffee maker broke after two years use? No problem! Kohl's will be happy to give you another and take back the broken one.

    Cons

    Low pay for associates. It takes a while to move up to a higher-paying position.

There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

See Most Recent

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