Kohl's - Must focus on customer service | Glassdoor
There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

See Most Recent

"Must focus on customer service"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service in Woodstock, GA
Current Employee - Customer Service in Woodstock, GA
Recommends
Neutral Outlook
Approves of CEO

I have been working at Kohl's part-time (More than a year)

Pros

Totally focused on providing good customer service. This makes it easy on the associate to make sure the customer never leaves unhappy. It empowers us to make decisions which will ensure this.

Cons

Starting salary, minimum wage. Increases are bare minimal. Might get recognized with an "award"/certificate, but not with salary increases.

Other Employee Reviews for Kohl's

  1. "Good management experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager Intern in Scottsdale, AZ
    Current Employee - Store Manager Intern in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's full-time (Less than a year)

    Pros

    As as intern, we were thrown on the floor to learn how to manage associates, on a daily basis. We were assigned at least 4 hours of manager on duty. This gave interns a lot of experience. The internship that i was in, i learned a lot, and was not treated as an extra associate, meaning that I wasn't put on the cashier all day. I was given a manager duties. We unloaded trucks as well, to learn about that aspect of the company.

    Cons

    Other interns, depending on which store you are in, were given the task to be cashiers all day. That is not part of the program.

    Advice to Management

    Let interns know what they should do when they have free time.


  2. Helpful (2)

    "Crazy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Associate in Las Vegas, NV
    Current Employee - Sales Floor Associate in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (Less than a year)

    Pros

    The only reason to work there would probably be the people you get to work with. Some of the managers are okay but a few of them are downright terrible.

    Cons

    Mostly everything about working at Kohl's or any retailer is an 'all con' job. If you're not used to people getting in your face and being rude as all get out, it's not the place for you.

    Advice to Management

    If you're going to ask your employees to be straight up with you when you have your 'chats' don't try and justify what you do at your stores. If you didn't want to know simply don't ask.

There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

See Most Recent

Work at Kohl's? Share Your Experiences

Kohl's
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or