Kohl's - Do your job, and be lucky enough to have a DM that is competent | Glassdoor
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There are newer employer reviews for Kohl's

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"Do your job, and be lucky enough to have a DM that is competent"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Store Manager in Southaven, MS
Former Employee - Retail Store Manager in Southaven, MS
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Kohl's full-time (More than a year)

Pros

Fun building a team of part-timers, few full-timers, different backgrounds, experience etc.
Easy to beat credit goals, fun to beat customer service scores.

Cons

After having spent 10+ years at another big box retailer, was surprised and confused at the micro-managing of the DM. For example blow out a credit acquisition goal on a Saturday but get a call Monday not congratulating on performance, but asking about why PT associate (always anonymous) called DM because they had to work recovery for an hour after store closed. Completely unprofessional.

Advice to Management

The DM was fired after I left. I can understand the DM keeping his/her finger on the pulse of their stores, but let the SM do the job you hired them to do.

Other Employee Reviews for Kohl's

  1. "poor pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    customer service oriented makes working for kohls a pleasure

    Cons

    advancement poor if you are over 25


  2. Helpful (1)

    "Overall, a Good Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Systems Analyst & Support in Menomonee Falls, WI
    Former Contractor - Systems Analyst & Support in Menomonee Falls, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kohl's as a contractor (More than 3 years)

    Pros

    Depending on your area of expertise, IT at Kohl's can be great. There are a lot of solid people with which to work. Plenty of opportunity to learn, to take on new challenges, and to grow professionally. As a contract employee the money was good - and there was often overtime (at 1.5x).

    Cons

    Like any big company, there is a lot of warm, fuzzy group-speak to "foster team- and relationship-building." There also appears to be a huge effort to offshore as much of IT as possible (while management insists there isn't). As in other big companies, your manager may be 100% honest & genuine with you, but you have no way to know if her manager is being equally honest with her.

    Whenever there's a failure of any kind, the recurring joke among employees is, "Expect great things."

    Advice to Management

    Sending your critical functions and their backups to offshore will bite you. Expect great things.

There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

See Most Recent

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