Kohl's - Kohl's is more concerned with the customer and less with the employee. | Glassdoor
There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

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"Kohl's is more concerned with the customer and less with the employee."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Area Supervisor in San Antonio, TX
Current Employee - Customer Service Area Supervisor in San Antonio, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Kohl's full-time (More than 8 years)

Pros

It is never boring. We are busy and always new things to learn.

Cons

Lack of good communication. Very often one hand does not know what the other hand is doing.
It appears the company has good intentions, but as it trickles down to the stores it seems to get watered down.

Advice to Management

I believe that District managers should talk with the hourly associates and ask for f direct feedback instead of annonymous surveys. Hourly associates get frustrated when managers are not well trained and constantly blame the hourly associates for the store not looking great and low customer surveys. Kohls could do much more in retaining employees if they would pay the hourly
 associates more than 7.75 an hour.

Other Employee Reviews for Kohl's

  1. "Hourly Associate with no chance to move up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - POS Associate in Greensboro, NC
    Former Employee - POS Associate in Greensboro, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kohl's part-time (More than a year)

    Pros

    The people I worked with were all lovely, and their customer service policies are outstanding from a customer point of view.

    Cons

    They do not promote from within.


  2. Helpful (1)

    "Fun place to work as long as it's not a real job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Costumer Service in Vacaville, CA
    Current Employee - Costumer Service in Vacaville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's full-time (More than a year)

    Pros

    Good discount, fun environment and atmosphere

    Cons

    terrible sound track and some gross peer employees

    Advice to Management

    keep an eye on your employees!

There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

See Most Recent

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