Kohl's - Kohl's is more concerned with the customer and less with the employee. | Glassdoor
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There are newer employer reviews for Kohl's

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"Kohl's is more concerned with the customer and less with the employee."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Area Supervisor in San Antonio, TX
Current Employee - Customer Service Area Supervisor in San Antonio, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Kohl's full-time (More than 8 years)

Pros

It is never boring. We are busy and always new things to learn.

Cons

Lack of good communication. Very often one hand does not know what the other hand is doing.
It appears the company has good intentions, but as it trickles down to the stores it seems to get watered down.

Advice to Management

I believe that District managers should talk with the hourly associates and ask for f direct feedback instead of annonymous surveys. Hourly associates get frustrated when managers are not well trained and constantly blame the hourly associates for the store not looking great and low customer surveys. Kohls could do much more in retaining employees if they would pay the hourly
 associates more than 7.75 an hour.

Other Employee Reviews for Kohl's

  1. "Hourly Associate with no chance to move up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - POS Associate in Greensboro, NC
    Former Employee - POS Associate in Greensboro, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kohl's part-time (More than a year)

    Pros

    The people I worked with were all lovely, and their customer service policies are outstanding from a customer point of view.

    Cons

    They do not promote from within.


  2. "KOHLS Great place to work ,but not a great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kohl's part-time (More than 5 years)

    Pros

    your schedule is flexible and they are really good at giving you the days you want to work and have off, also you get benefits being part time

    Cons

    The Pay could be more,

    Advice to Management

    my advice to managers is when you give an employee a higher position then you really need to raise there pay, because why have a lot of responsibility for the same amount of someone who just does ,,,,,say like recovery, you need to pay your employees what they deserve

There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

See Most Recent

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