Konica Minolta Business Solutions - Horrible Experience.. Extremely Unprofessional.. Incompetent Management | Glassdoor

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Helpful (3)

"Horrible Experience.. Extremely Unprofessional.. Incompetent Management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Named Account Executive in Bowling Green, KY
Current Employee - Named Account Executive in Bowling Green, KY
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Konica Minolta Business Solutions full-time (More than a year)

Pros

Strong Product Line
KMBS is an internationally recognized company
Flexibility of schedule... When "allowed"

Cons

Micromanaged by incompetent management
Corrupt culture
Extreme Unprofessionalism
Bullying
Unresponsive Human Resources Management
Office Culture
Personal Growth
Out of pocket expenses

Advice to Management

Investigate and intervene

Other Employee Reviews for Konica Minolta Business Solutions

  1. "I will never work for a copier company again!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Orlando, FL
    Former Employee - Account Executive in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Konica Minolta Business Solutions full-time (More than a year)

    Pros

    Nice Staff. Nice, new, shiny machines to work with.

    Cons

    I was constantly outbid by our own distributors. They could sell the machine for less than the lowest price I was allowed to offer because they bought 80-100 machines at a time and received a huge volume discount. I could not compete on price and really that's all anyone cares about when it comes to copiers. Door to door soliciting in the heat of summer or the freezing winter was pretty awful too. People hated seeing me come in the door. It was downright depressing. It's a VERY unethical industry across the board.

    Advice to Management

    Take the time to truly solicit honest feedback from the guys and gals on the front lines trying to sell your product, not just the branch managers. Develop a lead bank with information on who may need copiers in the area and let your salespeople have access to it, not just the branch manager who then parcels it out to his favorite employees.


  2. "Great Products, Outstanding Quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Accounts Executive in Washington, DC
    Current Employee - Major Accounts Executive in Washington, DC

    I have been working at Konica Minolta Business Solutions full-time (More than 3 years)

    Pros

    Well built equipment with top of the line security. Great quality output in both B/W and especially Color. Work on a great team where we help each other out to be successful. A lot of the customer base will remain loyal as long as good customer service is provided.

    Cons

    Base compensation not in line with job description and economy. Good starting place for someone out of college, but not for those with substantial experience. To many internal issues with teams in the same department competing for the same business rather then working together as one team. Direct territory is not protected against dealers coming in and competing against you.

    Advice to Management

    Move up to the 21st century and let field reps be field reps. To much time in the office doing admin tasks. Field reps are meant to be mobile and in front of the customer and when you constrict them to the office they can't do the job they were hired to do and just become telemarketers.

There are newer employer reviews for Konica Minolta Business Solutions
There are newer employer reviews for Konica Minolta Business Solutions

See Most Recent

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