Kool Smiles - Opened new office | Glassdoor
There are newer employer reviews for Kool Smiles
There are newer employer reviews for Kool Smiles

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Helpful (2)

"Opened new office"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Patient Coordinator in Columbia, SC
Former Employee - Patient Coordinator in Columbia, SC
Recommends
Neutral Outlook

I worked at Kool Smiles full-time (More than a year)

Pros

Loved working with the children and families. Staff mostly got along. Free coffee.

Cons

Did not have consistent management. Some of the higher paid employees were abusive to the lesser paid hourly staff and not much was done about it.

Other Employee Reviews for Kool Smiles

  1. "Good people, bad support from corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Relations Specialist in Anderson, SC
    Former Employee - Customer Relations Specialist in Anderson, SC
    Doesn't Recommend
    Neutral Outlook

    I worked at Kool Smiles full-time (Less than a year)

    Pros

    The local offices were great. I enjoyed working with the dentists, office staff, and managers everyday. The work is really meaningful.

    Cons

    Corporate was rarely helpful. They always pushed numbers, but wanted it to be about the patient experience. I was getting directives from across the country instead of the manager who was in my office. The call center is terrible.

    Advice to Management

    Give more power back to management. The call center needs to go, it makes customers mad all the time. I spent more time apologizing for the call center then I did anything else for the company.


  2. "Great Place for Helping Your Community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Relations Specialist in Lexington-Fayette, KY
    Current Employee - Community Relations Specialist in Lexington-Fayette, KY
    Recommends
    Neutral Outlook

    I have been working at Kool Smiles full-time (Less than a year)

    Pros

    Great hours, good pay, fun work enviorment, nice fellow employees, and a sense of satisfaction knowing you are helping your city.

    Cons

    New company, constantly Chaninging. Sometimes you get use to a new way of doing something and all of the sudden it changes. Very strict with health compliance and it causes some headaches for team but is good for the patient.

There are newer employer reviews for Kool Smiles
There are newer employer reviews for Kool Smiles

See Most Recent

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