Kroger - Former Customer Service Rep | Glassdoor
There are newer employer reviews for Kroger
There are newer employer reviews for Kroger

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"Former Customer Service Rep"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Kettering, OH
Former Employee - Customer Service Representative in Kettering, OH
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Kroger full-time (More than 5 years)

Pros

Flexible hours for students, acceptable health benefits if you work full time, easy interview process.

Cons

The culture is increasingly hostile to lower level employees. At first Kroger had a great work environment, now micromanagement and heavy handedness prevail.

Advice to Management

Settle down. Not everything is a big deal. If you give a little to your employees you will get a lot back.

Other Employee Reviews for Kroger

  1. "Company gone down hill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Columbus, OH
    Former Employee - Pharmacy Technician in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kroger full-time (More than 8 years)

    Pros

    Security of knowing the company is secure and not going out of business any time soon.

    Cons

    Management doesn't care about employees. Do not abide by union contracts.

    Advice to Management

    Be loyal to employees who want to stick around and be loyal in return, not to people who are only going to be temporarily around.


  2. "Brainless work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seafood Sales Clerk in Mercer Island, WA
    Current Employee - Seafood Sales Clerk in Mercer Island, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kroger part-time (More than 3 years)

    Pros

    Medical, dental, Holiday, personal day, sick day, benefits.

    Cons

    limited hours, micromanaged from people across the country.

    Advice to Management

    Let all associates have access to communications, not just managers.

There are newer employer reviews for Kroger
There are newer employer reviews for Kroger

See Most Recent

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