L'Occitane - Could be better | Glassdoor
There are newer employer reviews for L'Occitane
There are newer employer reviews for L'Occitane

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Helpful (2)

"Could be better"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
No opinion of CEO

Pros

you can work with great people sometimes, good products, good history and theres always something new coming out

Cons

no clear direction from overhead sometimes, merchandising changes all the time, customers can run your reputation into the ground, computers break a lot. payroll always seems to be an issue and even when you're doing well you don't always get extra. if you have problems you may get moved to another store.

Advice to Management

Listen to your associates! if they do really well normally and suddenly that changes, chances are it is not them and it is the business. if you agree to something, follow through or it makes the staff look bad if they can't do the same. too much time is being spent on gaining new clients with all of these promotions that are hard to keep track of. streamline things to make it easier.

Other Employee Reviews for L'Occitane

  1. Helpful (1)

    "Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Quality of products. Size of store.

    Cons

    Not enough payroll. Usually alone in the store.


  2. Helpful (3)

    "Constantly changing stress inducing goals"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate
    Disapproves of CEO

    Pros

    Easy tasks
    Fair Wage
    Nice amount of hours per week
    Gratis
    Opportunity to bonus
    Nice people
    Good Product Training

    Cons

    Higher Management is constantly changing their focus in three month periods. The goals they set for each store are unrealistic and even though no stores in the area are meeting the goals, the management still pushes the store managers until they are stressed to their limits. This in turn, trickles down to the PTSAs. This wouldn't be so bad if they were focusing on sales numbers, but it's never about sales numbers. It's always about who can sell the most of one product.

    The company isn't very green with the way they dispose of old products and testers. They pour them down the sinks or throw them all into a trash compactor.

    If you aren't into giving people 'mini- facials' then you might want to reconsider applying. This company hosts several events a year that feature giving people facials, awkwardly in a directors chair.

    Depending on the store you work at, majority of your shifts will be spent alone for long periods of time.

    Advice to Management

    Please, please, listen to your store managers when they give you feedback on events.
    Please set more achievable goals or at least be happy when the sales goals are met and don't focus so much on selling individual products.

There are newer employer reviews for L'Occitane
There are newer employer reviews for L'Occitane

See Most Recent

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