L'Occitane - The good, the bad, and the ugly | Glassdoor
There are newer employer reviews for L'Occitane
There are newer employer reviews for L'Occitane

See Most Recent

Helpful (13)

"The good, the bad, and the ugly"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Neutral Outlook
No opinion of CEO

Pros

I have been given great opportunity and have been compensated decently for it. I work day to day with terrific people and have peers thought the company that I respect and value.

Cons

Everything that has been written is true to some extent.
Some stores are not equipped with bathrooms or running water
Outdoor locations are expected to have the door open.
Size of the store is inadequate in some locations.
The paperwork load at the store level is unconscionable.
Payroll hours are not adequate to ensure great customer service, safety for employees, and loss prevention.
Deadlines are often unrealistic.
Corporate expects ZERO errors to occur at the store level, however, errors and missed deadlines abound at the corporate level. Part time employees are expect to be as vested as store managers, which is unrealistic.
New hires are trained by other employees. Learning and Development does not exist as the rest of the cosmetic world has created.

As another person posted he/she has been promoted within 6 months...that is a dead giveaway to your identity...while many people are advanced and promoted, it is the hard work of the individual managers that drive those promotions. 6 months is HIGHLY unusual for promotion since the company standard is minimum one year in a position. I do not see hate in these reviews, I see frustration as many of these people have been with the company for several years and love L'Occitane as I do.

Advice to Management

Corporate realizes they have extremely talented people in the field. We need to streamline operations, choose a main focus ( skincare, fragrance, etc) and create an environment where every employee has a chance to make a career within our company.

Other Employee Reviews for L'Occitane

  1. Helpful (10)

    "More bad memories than good..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at L'Occitane full-time (More than 3 years)

    Pros

    Real quality products
    You do learn a lot about running a business as an SM
    Some amazing people at all different levels (key word some)

    Cons

    A lot of questionable leaders from DM level and up
    They break you and make you feel like you cant do anything else
    Nothing is ever good enough
    Hypcrisy in values and culture
    Gossipy and sexist
    Intimidating not inspiring upper management
    Low level of ethics and regard for store teams and working environment

    Advice to Management

    Stop trying to demean and intimidate store teams and start inspiring and empowering them. More work needs to be done with organizational management. This is not a great place to work and the problem starts with DMs and some obnoxious corporate associates, clean it up. Youre expanding faster than the US can handle and cannabilizing existing stores and losing control of experience, teams and culture/values. Reducing the L&D team was a mistake.


  2. Helpful (9)

    "They preach teamwork and unity and it couldn't be further from the truth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    Pros

    Other people held hostage by an economy that is difficult to find make means in another company at the moment. Some of these people at mid to lower lever are some of the finest.

    Cons

    Abusive leaders.
    Almost military like approach without military intelligence.
    Ridiculously long work days.
    Hostile workplace.
    Unrealistic expectations.
    Inhumane treatment of anyone who does not fit the"profile" or someone who doesn't have history with other across the pond.

    Advice to Management

    Realize that the company is not long of this earth. The people who have been put in positions of leadership in this country from other countries have destroyed the integrity and vision of a beautiful brand.
    NYC-NJ

There are newer employer reviews for L'Occitane
There are newer employer reviews for L'Occitane

See Most Recent

Work at L'Occitane? Share Your Experiences

L'Occitane
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or